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Essential Objects Product Support Forum » All Products » Support » simple html to ConvertHtml with simple header & footer hangs

simple html to ConvertHtml with simple header & footer hangs Options
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deltatre
Posted: Monday, February 13, 2017 4:34:11 AM
Rank: Newbie
Groups: Member

Joined: 2/13/2017
Posts: 1
Hi, I'm passimg this simple html to ConvertHtml

<html>
<body>
<div>hello</div>
</body>
</html>

If I add a simple header and footer text using hHtmlToPdfOptions.HeaderHtmlFormat="header" hHtmlToPdfOptions.FooterHtmlFormat ="footer"

the call to ConvertHtml hangs for a while and then I get this error ..
"Conversion failed. Time out expired before the page can be loaded." ?!
How is that ?
using version 17.0.53.0
enrico
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eo_support
Posted: Monday, February 13, 2017 2:54:09 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,229
Hi,

We have tested this and it seems to work fine. Can you send a test project to us? See here for more details:

https://www.essentialobjects.com/forum/test_project.aspx

Thanks!
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