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Rank: Member
Groups: Member
Joined: 11/14/2016
Posts: 10
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Hello,
I have a problem with a page to convert.
The page hase been updated, but EO still gets us the old page.
I've cleared the eo-temp dir, but still get the old page.
My browser shows the correct page. I have no chrome installed.
What can I do?
Stefan
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,229
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Hi,
EO does not save anything beside its temp folder. So if after you cleaning up the temp folder and it still shows the old content, then it must because your server is still serving the old contents. You can use a network traffic monitor to monitor the traffic between the converter and your web server to see what the web server sends to the converter. That might help you to trace to the root of the problem.
Thanks!
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Rank: Member
Groups: Member
Joined: 11/14/2016
Posts: 10
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Hello,
i've check the site and everything looks allright and I can't get it fixed.
Its a static HTML-File on an apache2-web-server.
If I change the file on the server, my browser shows the new file and a currect modified data and time.
But the created PDF contains the old content.
I've cleared the local cache, but still the same.
When creating a new pdf the cache is rebuild. So its the correct directory.
This is the link I convert
*** Link removed ***
In my PDF there is still the logo on the top left and the x from "xScientific " is missing.
What can I do?
Stefan
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Rank: Member
Groups: Member
Joined: 11/14/2016
Posts: 10
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Hello me again,
sorry, it seems a strange problem with the webserver.
Stefan
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Rank: Member
Groups: Member
Joined: 11/14/2016
Posts: 10
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Hello, me again²
found out what it is and maybe it helps somebody.
Using the htacess on this apache mod_expires was used.
Until a requery from the client the server delivers the old cached page.
You can reproduce this by:
1) Open the page in the browser
2) close the browser
3) change the file on the server
4) Open the page in the browser
Now you see the old page.
Only if you reload the page manually you get the new page.
Maybe you can improve your software to send a request to the webserver to not deliver any cached page.
Stefan
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,229
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Hi,
This is how the browser supposes to work and what the expiration date is for. The page expiration date is not only to instruct the browser to cache the page, but also everything in between. For example, there can be a server side caching module, a "very smart" network router, another proxy server in between your web server and the browser. All of them may try to honor such caching instructions. If any of them choose to cache, it will result in a cahced version to be displayed in the browser. In order to by pass such caching, you need to do a reload instead of a load and the responsiblity to do that lies on you, not on our component, we just give you both load and reload so that you can use whichever that fits your purpose.
Thanks
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