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Downloading and installing products Options
Manie Verster
Posted: Monday, November 17, 2008 9:15:23 PM
Rank: Newbie
Groups: Member

Joined: 11/17/2008
Posts: 1
Hi there,

I have tried to dowload your product but alas, I keep on getting errors. The dowload goes ok but the moment the installation starts I get the error that "Setup.exe has stopped." I have a laptop with Windows Vista and think that you products might noy be compatible with the Vista. Please can you help me because I think you have some great products here.

Thanks
Manie Verster
eo_support
Posted: Tuesday, November 18, 2008 6:40:55 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Hi,

We are not aware of any problems with Windows Vista. Have you tried to install from another machine? Make sure that:

1. Run the installer as administrator;
2. Install it directly on the machine. For example, do not install it remotely through terminal service.

Thanks!


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