About a month ago, I purchased a 2 developer license for the AJAXUploader webcontrol.

We are still receiving the "CallbackPanel XXXXX requires a license..." message in development mode and in production mode.

At this point, I am more concerned about the production environment, and have verified the following:
- The EO.Web.dll file exists in the bin directory
- The eo_web.licx file also exists in the bin directory
- The eo_web.ashx exists in the root directory
- In the Global.asax file, I am using the EO.Web.Runtime.AddLicense("??KEY??") method in the Application_Start() event handler.

After searching some similar license issue posts, am I to understand that I now need to purchase a CallbackPanel license as well?

I'm running version 5.0.51.2 of EO.Web.dll.

Please advise.

Regards,

Mark

Thanks for the quick response!

However, while it is an AJAX enabled site, the page using the AJAXUploader control doesn't have a <ScriptManger> or <UpdatePanel> control (or CallbackPanel).

In fact, the code is very basic as follows (the uploader control is towards the bottom in bold/blue):

<form id="frmMain" class="baseFont" runat="server" method="post" action="Referral.aspx">
<table style="border: solid 1px #666666;">
<tr>
<td align="left" style="width: 20px;" /> <%-- spacer --%>
<td align="left" colspan="6"><strong>Primary Client</strong></td>
</tr>
<tr>
<td align="left" style="width: 20px;" /> <%-- spacer --%>
<td align="left">Last Name:</td>
<td align="left"><asp:TextBox ID="txtLastName" runat="server" /></td>
<td style="width: 20px;" />
<td align="left" style="width: 90px" >First Name:</td>
<td align="left"><asp:TextBox ID="txtFirstName" runat="server" /></td>
<td align="left" style="width: 20px;" /> <%-- spacer --%>
</tr>
<tr>
<td align="left" style="width: 20px;" /> <%-- spacer --%>
<td align="left">Home Phone:</td>
<td align="left"><asp:TextBox ID="txtPhone" runat="server" MaxLength="10" /></td>
<td style="width: 20px;" />
<td align="left" style="width: 90px" >Cell Phone:</td>
<td align="left"><asp:TextBox ID="txtPhone2" runat="server" MaxLength="10" /></td>
<td align="left" style="width: 20px;" /> <%-- spacer --%>
</tr>
<tr>
<td align="left" style="width: 20px;" /> <%-- spacer --%>
<td align="left">Target FICO:</td>
<td align="left" colspan="4"><asp:TextBox ID="txtFICO" MaxLength="3" runat="server" /></td>
<td align="left" style="width: 20px;" /> <%-- spacer --%>
</tr>
<tr valign="top">
<td align="left" style="width: 20px;" /> <%-- spacer --%>
<td align="left">Report:</td>
<td align="left" colspan="5"><vc:ajaxfileuploader ID="uplClientReport" runat="server" /></td>
</tr>
<tr style="height: 10px;"><td colspan="6"/></tr>
</table>
</form>



What am I missing here?

Regards.

It turns out that the page was using a Master page. Within the Master page, we had a CallbackPanel control that was causing the issue.

I have no idea how it got there, but once we removed it, things worked fine.


Thanks for your help... AND patience!

This is something we should have been able to figure out on our own, but now we at least know some additional underworking details of the EO product.

Much obliged.

Regards,

Mark