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Waiting For eo_web.ashx?id=b07569df-aab1-4833-b62f-f5d642a057b3 Options
Kevin Hoot
Posted: Thursday, June 5, 2008 9:58:13 AM
Rank: Member
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Joined: 6/8/2007
Posts: 13
When loading a web page, I see at the bottom "Waiting for eo_web.ashx?id=b07569df-aab1-4833-b62f-f5d642a057b3" appear about 13 times prior to the page loading. How can I stop this to reduce the page load time?

eo_support
Posted: Thursday, June 5, 2008 10:22:15 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Hi,

eo_web.ashx is used to render a few things, most importantly JavaScript files and built-in images. You can take the JavaScript files off eo_web.ashx by enabling physical script files:

http://www.essentialobjects.com/ViewDoc.aspx?t=InstallationAndDeployment%2fdeploy.html

You may still see that in the status bar after this because eo_web.ashx is also used to render other things. But those are asynchronous and should not block the page from being loaded. Even for the JavaScript files, it may still take a while if you load it for the first time. The files should be cached by your browser and it should be much quicker afterwards. If you continue to experience slow load time then it might be that your browser caching has somehow stopped working. So you will want to check that. In that case there isn't really the server side code can do.

Thanks
Kevin Hoot
Posted: Thursday, June 5, 2008 12:35:30 PM
Rank: Member
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Joined: 6/8/2007
Posts: 13
This only happens with this particular menu, other menu's do not do this and it is only on one page, where there is 2 menus and a tab strip
eo_support
Posted: Thursday, June 5, 2008 12:57:41 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Hi Kevin,

From our experience, it generally does not make too much sense to digging into why a browser loads curtains things certain way for one menu but not for the other. The reason is because how the browser loads whatever it needs is completely dependant on the browser itself. The browser can decide however way to load it as it sees fits, and neither JavaScript nor server side code can do anything about it -- except for caching instructions, which sometimes the browser still choose to ignore. Sometimes different browsers behave differently, different versions of the same browser behave differently or even the same version of the same browser behaves differently on different machines, even between different sessions. In another word, there is no "standard implementation" as for how browser loads things.

Having that said, if the loading messages/delay are so significant and indeed bothers you or your customers, the best way for you is to compare your working menu and your non-working menu. It should not be difficult to find out the triggering point. Once you have that, it may be easy to find out a workaround. What you do want to keep in mind is, as explained above, since there is no standard on this matter, any solution may be temporary or have other implications.

Thanks
Kevin Hoot
Posted: Thursday, June 5, 2008 1:09:08 PM
Rank: Member
Groups: Member

Joined: 6/8/2007
Posts: 13
That is the problem, the menu in question is the main menu on every page. It works correctly except on one page where there is a submenu and tabstrip (other pages with submenu and tab strip work fine).

It also only occurs with the main menu, the other menus and tab strips (created dynamically) load with no delay.
eo_support
Posted: Thursday, June 5, 2008 1:21:15 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Hi Kevin,

I believe we have already explained the issue to you quite thoroughly. I will summary our points again here:

1. There is no way to precisely control how browser loads things. Thus there is no official solution for this problem (this is also why we can not provide a solution to you);
2. If you wish to avoid a certain observed behavior, try using trial and error to find out the triggering point and work around it;
3. Since the issue does not affect any functionality, it may not be worthy trying to find out a "solution" that nobody knows why it works. You could end up trying hours and days finding a solution that works for one day but stops working the second day;

Hope this clears up.

Thanks
Kevin Hoot
Posted: Monday, June 9, 2008 7:12:23 AM
Rank: Member
Groups: Member

Joined: 6/8/2007
Posts: 13
Can you help by decoding the following line?

[removed by admin]

What is the menu system trying to accomplish when accessing the eo_web.ashx?id=b07569df-aab1-4833-b62f-f5d642a057b3. It seems to be an empty request and is what is causing the problems.

Thanks
eo_support
Posted: Monday, June 9, 2008 9:20:45 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Hi,

The code you pasted is what initializes the menu. As for eo_web.ashx?id=b07569df-aab1-4833-b62f-f5d642a057b3, that can be the menu requesting an empty document. I believe this is needed when:

1. You use cross frame feature. In this case the sub menu is created in a target frame, - or -;
2. Your page is rendered over HTTPS. This is needed to to avoid "the page contains both secure and non-secure ....";

However since we do not know the version you are running, we can not be sure. If you can let us know your exact version number, we should be able to find out what exactly that request is for.

Thanks
Kevin Hoot
Posted: Monday, June 9, 2008 9:32:25 AM
Rank: Member
Groups: Member

Joined: 6/8/2007
Posts: 13
I am currently using 5.0.51.2.

The eo_web.ashx?id=b07569df-aab1-4833-b62f-f5d642a057b3 is the only problem with the menuing right now.

Thanks
eo_support
Posted: Monday, June 9, 2008 9:57:53 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Hi,

We have confirmed that it is the empty document Url. As explained above, the menu requesting this Url on each sub menu when either cross frame or HTTPS is used. This causes extra delays but unfortunately we do not believe there is a workaround for this. The delay can be more apparent over HTTPS because browser doesn't cache pages transferred over HTTPS. So it will fetch it again and again.

Thanks


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