Welcome Guest Search | Active Topics | Sign In | Register

Essential Objects Product Support Forum » All Products » Support » license update, and how to install license

license update, and how to install license Options
Previous Topic · Next Topic
webmaker
Posted: Tuesday, May 13, 2008 5:28:07 PM
Rank: Newbie
Groups: Member

Joined: 10/1/2007
Posts: 8
We at 1Degree have a license for the tabstrip control on multiple websites. We have not installed the license at this point.

We would like to change the license from the tabstrip control to the dialog box.

I understand the xml involved in a license file, and where the license file should go. Is the license file the xml resides in something we create (e.g., a text file) or is it something we download from EO?

Thanks.
Back to top
 
eo_support
Posted: Tuesday, May 13, 2008 7:47:17 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,218
Hi,

With the current version, you would go to "My Orders" page to download the license file and then place it in your bin folder. However we can't really change/refund a license once the key has already been downloaded. If you can PM us with your order number, we will be happy to take a look and if the key has never been downloaded, we will be happy issue a new key for the dialog box at no cost to you.

Thanks
Back to top
 


You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.