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Rank: Member Groups: Member
Joined: 2/18/2020 Posts: 26
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After upgrading to the newest version, 25.1.6, from 24.0.20 we get: Quote:HtmlToPdfException: Failed on command 2: gtmo: Failed on command 2: at EO.Pdf.HtmlToPdfException.ispl(Exception acj, String ack) What can cause this issue?
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Rank: Administration Groups: Administration
Joined: 5/27/2007 Posts: 24,338
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Hi,
This usually indicates a crash somewhere inside the browser engine. Do you have an HTML file that we can use to reproduce the problem?
Thanks!
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Rank: Member Groups: Member
Joined: 2/18/2020 Posts: 26
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Unfortunately, we can not share the HTML. We reverted back to the old version and it worked.
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Rank: Administration Groups: Administration
Joined: 5/27/2007 Posts: 24,338
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We understand. If you come across something that you can share to reproduce the problem please do not hesitate to reopen this issue. We can also sign NDA with you if your test file contains sensitive information.
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