Rank: Newbie
Groups: Member
Joined: 2/13/2023
Posts: 1
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I'm having an issue with the EO pdf in my project. I created a pdf link and saved it into the blob, then we display this URL inside the iframe. It works for Indian PCs but our client is in the USA and it's not working, showing an error. PDF is loaded but not showing, dont know why? Error Image
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,217
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Hi,
The error message in your picture by itself is not from our library. So you would have to trace it back to exactly what triggered that error message first, and if that trigger is related to our product, then we will investigate. For example, if you have traced to that message is caused by our library generated an invalid PDF file, then you can provide more details such as exactly what code you are using and where it fails, we will look further based on those information to try to find out why the PDF file is invalid. Also since your issue is related to location, we may need you to provide remote access or link when we investigate the problem.
Thanks!
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