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Not running on server Options
Naser Al-Mototeh
Posted: Thursday, February 24, 2022 8:08:14 AM
Rank: Newbie
Groups: Member

Joined: 2/24/2022
Posts: 3
The code is running fine from visual studio 2017, but when deployed to the server it give the following error:
* Error
* Time out expired before the page can be loaded.
* EO.Pdf
* at EO.Internal.evhy.mroh(evcw bsj, String bsk, String bsl, Int32 bsm, Int32 bsn, String bso, Boolean bsp)
at EO.Internal.evhy.moky(evcw bsb, String bsc, HtmlToPdfOptions bsd, String bse, Int32 bsf, Int32 bsg, String bsh, Boolean bsi)
at EO.Pdf.HtmlToPdfSession.moky(evcw yw, String yx, String yy, Int32 yz, Int32 za, String zb, Boolean zc)
at EO.Pdf.HtmlToPdfSession.moky(evcw zd, String ze, String zf, Boolean zg)
at EO.Pdf.HtmlToPdfSession.LoadUrl(String url)
at EO.Pdf.HtmlToPdf.fgli.tysv()
at EO.Internal.evhv.pwlu[a](lidr`1 bri)
at EO.Pdf.HtmlToPdf.ConvertUrl(String url, PdfDocument doc, HtmlToPdfOptions options)
at EO.Pdf.HtmlToPdf.ConvertUrl(String url, String pdfFileName, HtmlToPdfOptions options)
at EO.Pdf.HtmlToPdf.ConvertUrl(String url, String pdfFileName)
at pdfGenerator.Program.Main(String[] args) in C:\Users\MAdhyakusuma\Documents\Visual Studio 2015\Projects\WKDFR\pdfGenerator\Program.cs:line 81
*
eo_support
Posted: Thursday, February 24, 2022 11:24:30 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,217
Hi,

What version of EO.Pdf are you using and what OS are you using?

Thanks!
Naser Al-Mototeh
Posted: Thursday, February 24, 2022 6:08:28 PM
Rank: Newbie
Groups: Member

Joined: 2/24/2022
Posts: 3
EO.Pdf: v22.0.30
OS: Windows 2019
eo_support
Posted: Friday, February 25, 2022 3:26:34 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,217
Hi,

We have sent a new build to you through private message. Please let us know if the new build resolves the issue for you.

Thanks!
Naser Al-Mototeh
Posted: Sunday, February 27, 2022 12:55:00 PM
Rank: Newbie
Groups: Member

Joined: 2/24/2022
Posts: 3
Hi,

Yes, this new build solved the issue.

Thank you so much for prompt support.
SilkSoft
Posted: Monday, February 28, 2022 10:58:42 AM
Rank: Newbie
Groups: Member

Joined: 6/27/2011
Posts: 3
Naser Al-Mototeh wrote:
EO.Pdf: v22.0.30
OS: Windows 2019


Hi,

I'm also using v22.0.30 on Windows Server 2019 FWIW and getting pretty much the same error:

System.Exception: Time out expired before the page can be loaded. at EO.Internal.evhy.mroh(evcw bsj, String bsk, String bsl, Int32 bsm, Int32 bsn, String bso, Boolean bsp) at EO.Internal.evhy.moky(evcw bsb, String bsc, HtmlToPdfOptions bsd, String bse, Int32 bsf, Int32 bsg, String bsh, Boolean bsi) at EO.Pdf.HtmlToPdfSession.moky(evcw yw, String yx, String yy, Int32 yz, Int32 za, String zb, Boolean zc) at EO.Pdf.HtmlToPdfSession.moky(evcw zd, String ze, String zf, Boolean zg) at EO.Pdf.HtmlToPdfSession.LoadHtml(String html) at EO.Pdf.HtmlToPdf.fglk.kmeo() at EO.Internal.evhv.pwlu[a](lidr`1 bri) at EO.Pdf.HtmlToPdf.ConvertHtml(String html, PdfDocument doc, HtmlToPdfOptions options) at EpicPM.ExtSCRep.Page_Load(Object sender, EventArgs e) at System.Web.UI.Control.OnLoad(EventArgs e) at System.Web.UI.Control.LoadRecursive() at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

Can I possibly get a copy of the new build to try?

Regards,

Mike
eo_support
Posted: Monday, February 28, 2022 11:33:07 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,217
Hi Mike,

Yes. The new build has been posted on our download page. Please let us know if it resolves the issue for you.

Thanks!


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