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Failed to resolve LoadLibary errors Options
Li Ding
Posted: Friday, September 4, 2020 1:53:38 PM
Rank: Newbie
Groups: Member

Joined: 5/7/2013
Posts: 8
Hi Team,

I use EO.PDF and other related EO DLL in a ASP .Net web application to convert ASPX/HTML page to PDF. It has been working well until recently when I was required to move the web application from one Prod web server to a new web server. While it is working on the old web server, the same web page throws errors when calling ASPXToPDF1.RenderAsPDF(). On my local development machine, the same web page works fine in the Visual Studio but it generates the same error if I tried to see the EOPdfDemo from EO.Total program installed on my machine.
I think the errors in the EO.Total program are the same type of errors showing up in the web application on the new web server.

Errors from the Demo program:

Unable to initialize web view

System.Exception: Failed to resolve LoadLibary

etc.

The entire error messages in the program cannot be copy/paste here.

Would you share any hints to trouble shoot this kind of issue? Any ideas why this error occurs now?

Thanks,

Li

eo_support
Posted: Friday, September 4, 2020 2:47:10 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,217
Hi,

This is due to you using an older version of EO.Pdf on a newer Windows that it does not support. Please try to update the current version and it should resolve the issue for you.

Thanks!
Li Ding
Posted: Tuesday, September 8, 2020 12:50:14 PM
Rank: Newbie
Groups: Member

Joined: 5/7/2013
Posts: 8
The OS on our new web server is Windows Server 2019. Is EO.Total 2020 version compatible with it? We can upgrade to EO.Total 2020 if this version can solve the issue.
Thanks.
eo_support
Posted: Tuesday, September 8, 2020 1:38:24 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,217
Yes. The current version works with Windows Server 2019.


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