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Unable to browse other pages once the library starts generating pdf Options
OM
Posted: Monday, August 24, 2020 7:43:10 AM
Rank: Newbie
Groups: Member

Joined: 8/24/2020
Posts: 1
Unable to browse other pages once the library starts generating pdf in my web application. Please fix the issue urgently as we are getting issues from our customer. Please help to fix the issue as soon as possible.
Code: C#
eo_support
Posted: Monday, August 24, 2020 1:43:06 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,217
Hi,

There is nothing particular we can tell you just from a simple description like this. Numerous issue can cause a page not being displayed and you would have to find out why your page is not rendering first. For example, your page could be waiting for a lock that has been acquired during your PDF generating process. In that case you would have to make sure the lock has been released properly and there is nothing needs to be done on our side. So without any details, we can't even tell you where to look.

Thanks!
OM
Posted: Monday, August 24, 2020 2:36:14 PM
Rank: Newbie
Groups: Member

Joined: 8/24/2020
Posts: 1
Main UI Thread used to get locked for generating pdf. User cant open any other web page or cannot perform any other activity till pdf generation finished the process.


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