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Child process exited unexpectedly. Options
ozheek
Posted: Tuesday, July 7, 2020 2:42:38 AM
Rank: Advanced Member
Groups: Member

Joined: 8/29/2016
Posts: 64
After some time of using the browser, I receive the error "Child process exited unexpectedly. " when I try to start an engine.
I tried to reproduce the issue, but can't do it, so can't prepare the scenario for you.

Maybe you can give some tips how to avoid it?

Stacktrace:

Code: C#
at EO.Internal.gwuy.mhkk(Exception mcw, Boolean mcx)
   at EO.Internal.gwuy.mhkj(gwra mct)
   at EO.Internal.gwuy.mhju(Boolean& mbq, gwvb[] mbr, String mbs, String mbt)
   at EO.Internal.gwuy.dceg(gwvb[] mbn, String mbo, String mbp)
   at EO.Internal.gwuz.dceg(String mgl, String mgm)
   at EO.Internal.swda.htoy()
   at EO.Internal.swda.gpgu.lwpu()
   at EO.Internal.gwqs.jopn(Action klg)
   at EO.Internal.swda.laxx(WindowsIdentity fx)
   at EO.WebEngine.Engine.Start(WindowsIdentity user)
   at EO.WebEngine.Engine.Start()
   at Template.Objects.Chrome3.<>c__DisplayClass41_0.<StartEngine>b__0()
eo_support
Posted: Tuesday, July 7, 2020 10:05:18 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,217
Hi,

Please update to the latest version and then use the following code to collect logs:

Code: C#
try
{
   //Call Engine.Start here
   ....
}
catch
{
    //Collect the logs
    string logs = EO.Base.Runtime.GetLogs();
    ....
}


Once you have the logs, please email it to us and we will see what we can find.

Thanks!


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