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Intermittent Channel Disconnected during html loading Options
PhilipT
Posted: Monday, March 30, 2020 6:04:46 AM
Rank: Advanced Member
Groups: Member

Joined: 2/15/2014
Posts: 52
Hi eo

I've been using 19.1.40 version for some time as it is quite stable and we don't usually update EO unless really necessary. Recently, our web devt team made some updates to their javascript core library and we started to see this channel disconnected intermittently during the loading of Html. Their Html is quite heavy though and loads a lot of javascript libraries. Is there a way to help them find out what is causing it? In what scenario, where channel disconnected, occur other than embedded PDF printing that I saw in other posts.

I subscribed to CrashDataAvailable event but it seems the event didn't arrive

EO.Base.Runtime.EnableCrashReport = false;
EO.Base.Runtime.ApplicationID = "HTMLScriptSrv";
EO.Base.Runtime.EnableEOWP = true;
EO.Base.Runtime.Exception += new EO.Base.ExceptionEventHandler(Runtime_Exception);
EO.Base.Runtime.CrashDataAvailable += Runtime_CrashDataAvailable;

Only the ExceptionEventHandler event arrived and I saved the logs
string EOLogs = EO.Base.Runtime.GetLogs();
File.WriteAllText(@".\Trace\EO\RuntimeException.log", EOLogs);

Let me know if you need to see the logs bec I tried pasting it here and the page hangs.

Regards
Phil

eo_support
Posted: Tuesday, March 31, 2020 5:28:47 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,217
Hi,

You will need to update to the latest build in order for us to analyze the crash report. The reason is due to the enormous size and complexity of the Chromium project, we only keep the debug environment for a few most recent builds. So we have no way of debugging crash data from your build :(

Thanks!


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