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Failed to start image manager Options
ozheek
Posted: Tuesday, November 12, 2019 10:22:57 AM
Rank: Advanced Member
Groups: Member

Joined: 8/29/2016
Posts: 64
Hello,

Somtimes I have an exception working with a browser. I can't reproduce the exception, maybe it can help to understand why it happens?


Code: C#
Failed to start image manager
EO.Base
   in EO.Internal.i3.k.b()
   in EO.Internal.i3.k.e()
   in EO.Internal.i3.p()
   in EO.Internal.i3.a(Boolean& A_0, axv[] A_1, String A_2, String A_3)
   in EO.Internal.i3.a(axv[] A_0, String A_1, String A_2)
   in EO.Internal.aol.a(String A_0, String A_1)
   in EO.Internal.at6.b()
   in EO.Internal.at6.a.a()
   in EO.Internal.pf.a(Action A_0)
   in EO.Internal.at6.a(WindowsIdentity A_0)
   in EO.WebEngine.Engine.Start(WindowsIdentity user)
   in EO.WebEngine.Engine.Start()
   in Template.Objects.Chrome3.<>c__DisplayClass40_0.<StartEngine>b__0()
   in System.Threading.Tasks.Task.InnerInvoke()
   in System.Threading.Tasks.Task.Execute()

eo_support
Posted: Tuesday, November 12, 2019 11:22:41 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,218
Hi,

Please try to update to the latest build and see if it resolves the issue for you. This can be a concurrency issue that was resolved in recent builds.

Also can you PM us your order number? We do not see any order associated to your account.

Thanks!
ozheek
Posted: Tuesday, November 12, 2019 4:04:09 PM
Rank: Advanced Member
Groups: Member

Joined: 8/29/2016
Posts: 64
Thank you for the answer. We have the last build 19.2.91.

I don't have an order id as I am a developer on the project, I will get it and contact you later.


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