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Essential Objects Product Support Forum » All Products » Support » Issue with version of Windows, is not supported.

Issue with version of Windows, is not supported. Options
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lun
Posted: Tuesday, July 23, 2019 6:05:13 PM
Rank: Newbie
Groups: Member

Joined: 7/14/2017
Posts: 1
Code: C# 

    



Dears,

We have been into a trouble with version of our operative system. We have "Windows Server 2003 R2 Enterprise 64x"

We have installed about your recommedations.

When we try to launch in local machine this work successful, but when we try to launch on server, the error was show.

The error message that server triggers is the follow:

This version of Windows is not supported.
   at EO.Internal.atu.b()
   at EO.Internal.ph.a(Action A_0)
   at EO.Internal.atu.a(WindowsIdentity A_0)
   at EO.WebEngine.Engine.Start(WindowsIdentity user)
   at EO.Internal.ru.b()
   at EO.Internal.mz.a(ru& A_0)
   at EO.Internal.aj0.a(aw A_0, ru& A_1)
   at EO.Internal.od.f()
   at EO.Internal.od..ctor(aw A_0, HtmlToPdfOptions A_1)
   at EO.Pdf.HtmlToPdfSession.a(HtmlToPdfOptions A_0)
   at EO.Pdf.HtmlToPdfSession..ctor(HtmlToPdfOptions A_0, Boolean A_1)
   at EO.Pdf.HtmlToPdf.ConvertUrl(String url, PdfDocument doc, HtmlToPdfOptions options)
   at EO.Pdf.HtmlToPdf.ConvertUrl(String url, String pdfFileName, HtmlToPdfOptions options)
   at EO.Pdf.HtmlToPdf.ConvertUrl(String url, String pdfFileName)
   at LUNWebsite.uct_AddPage_PP.btn_GenerarPDF_Click(Object sender, EventArgs e)

Other thing, we have to do test with function "EO.Pdf.HtmlToPdf.ConvertUrl"

I hope you can to help me with this.

I look forward to hear about you soon.

Pedro Ballesteros.
		

			




	
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		eo_support
	

	
		

		

			
				Posted: 
				Tuesday, July 23, 2019 7:01:02 PM
			
			
				
				
				
				
			
		

		

			




	
		Rank: Administration
Groups: Administration




Joined: 5/27/2007
Posts: 24,218

			
		   
	    

		    Hi,

You must use a newer version of Windows. Our current version does not support Windows Server 2003 because it relies on Windows APIs that only exists on newer version of Windows. So it is not possible to run the current version of our product on your version of Windows.

Thanks
		

			




	
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