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Licence Upgrade Fees EO PDF Options
Vikram
Posted: Thursday, June 27, 2019 12:05:54 AM
Rank: Member
Groups: Member

Joined: 3/6/2016
Posts: 19
Hi

We actively use EO PDF version 16.1.40 and looking to upgrade to the latest version of the PDF library. We already have a single developer license and would like to purchase an upgrade licence to use the latest version. May I know where I can find that information ?

https://www.essentialobjects.com/Purchase.aspx?f=3

The above link seems to have the full price. And I don't see an option for upgrade licence or links similar to that. I'd appreciate if you can point me in the right direction.
eo_support
Posted: Thursday, June 27, 2019 3:09:56 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,218
Hi,

You will need to log into the account that has access to your previous order, then click "Renew" from your orders page to renew the maintenance to current in order to gain access to the current version.

Note that our product is licensed by developer. Since you only have a single developer license, it would cover one developer only. So if the original order is used by someone else, you will need to have your own license.

Thanks!
Vikram
Posted: Thursday, June 27, 2019 6:02:14 PM
Rank: Member
Groups: Member

Joined: 3/6/2016
Posts: 19
Thank you for the response. I think the original licence was bought from a reseller. I have forwarded your response to the procurement team.


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