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eo grid behave strangely in edge browser Options
Kenneth
Posted: Wednesday, June 19, 2019 5:54:39 AM
Rank: Newbie
Groups: Member

Joined: 6/19/2019
Posts: 3
eo grid behave strangely in the edge browser. We let user to batch edit the grid by setting Grid1.FullRowMode = false; During the stage of development the testing is working fine.When rollout to production, we have a url shorterner goto/myswebsite to let user access the server easily.
when using this url shortner, the eo grid behave strangely during the batch edit. The cell background has blue color and you not able to view what you are typing on the cell. But if using original servername to access the website, it is working fine, the cell background is white and you can see what you are typing. This problem not happen in internet explorer and google chrome. Please help as soon as possible, thanks.

Addition: The shorterner name is actually point to a DNS alias which in turn point to the exact server name
Dns alias url example : app.company.com (more friendly url) - eo grid batch edit not working on edge browser
exact server url: servername.domain.company.com - eo grid batch edit working on edge browser
eo_support
Posted: Wednesday, June 19, 2019 12:08:51 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,258
Hi,

Do you have a test page online so that we can take a look?

Thanks!
Kenneth
Posted: Wednesday, June 19, 2019 9:53:44 PM
Rank: Newbie
Groups: Member

Joined: 6/19/2019
Posts: 3
Hi,

It is a page in intranet. I don't think you can access it. Can it be a license problem if using alias to access the page in edge browser?

https://myapp.intra.company.com/LEOPROD/Administration.aspx (dns alias)
https://server8430.company.com/leoprod/Administration.aspx (real server name)
Kenneth
Posted: Wednesday, June 19, 2019 10:10:16 PM
Rank: Newbie
Groups: Member

Joined: 6/19/2019
Posts: 3
The problem look's like solved. If in the dns alias, the address is using all uppercase LEOPROD. But if I change to leoprod, then it work on edge browser. I will contact network administrator to change this.
eo_support
Posted: Thursday, June 20, 2019 8:23:15 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,258
Glad to hear that. Thanks for sharing!


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