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Rank: Newbie
Groups: Member
Joined: 11/22/2018
Posts: 6
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hello
I used EO.browser in office VSTO , I found in any Windows 10 (not all), browser can not load any page , only blank page, no context menu , no load failed message , please help me figure out what happen.
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,221
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Hi, Please enable EO worker process and see if it resolves the issue for you: https://www.essentialobjects.com/doc/common/eowp.aspxThanks!
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Rank: Newbie
Groups: Member
Joined: 11/22/2018
Posts: 6
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no, nothing changed , in debug ui console window there is only blank page .
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,221
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Hi, Please check if you are using the latest build first. If you are already on the latest build, then follow the above step to enable EO Worker process, after that you can start Task Manager and see if you see a number of "EO Worker Process" in your process list. If that still does not work, please handle this event and see if you can trap any exceptions: https://www.essentialobjects.com/doc/eo.base.runtime.exception.aspxIf you do get exception from the above event, please get the value of e.ErrorException.ToString() in your event handler and provide that to us. We will then see what we can find. Thanks!
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Rank: Newbie
Groups: Member
Joined: 11/22/2018
Posts: 6
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in task manager I could see Eo worker process , but no exception logged . Just like some software blocked eo.browser , I tried use microsoft webbrowser instead of eo.browser , it's working.
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,221
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How many EO Worker Process do you see?
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Rank: Newbie
Groups: Member
Joined: 11/22/2018
Posts: 6
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I found 3
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,221
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That looks normal. So I am not sure what else we can tell you. Can you try to enable remote debugging and see if you can find anything through debugger? See here for more details: https://www.essentialobjects.com/doc/webbrowser/advanced/debug.aspx
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