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Problems with TrendMicro Office Scan and call of rundll32.exe Options
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Jürgen Ackers
Posted: Tuesday, August 7, 2018 10:44:07 AM
Rank: Newbie
Groups: Member

Joined: 8/7/2018
Posts: 2
Hi,

we have a customer using TrendMicro OfficeScan who is using the Behaviour Monitoring (BM). Our application uses EO.Web, EO.WebBrowser and EO.WebBrowser.Wpf to host a local website as UI (version 18.2.26).

BM complains that the call of "C:\Windows\SysWOW64\rundll32.exe" --eoim does a query for a non existing payload "--eoim" and the call is blocked, resulting in our application not being functional.

The guys from TrendMicro gave our customer the following not very helpful information:

Quote:
By the Matrix42 crash dump, it seems like crash on child process rundll32.exe

The command line "C:\Windows\SysWOW64\rundll32.exe" --eoim

which let BM make many error for querying a non-existed payload "–eoim"

Is there any way to work around that issue between EO and TrendMicro OfficeScan BM?

Thanks in advance
Jürgen
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eo_support
Posted: Tuesday, August 7, 2018 10:46:30 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,258
Hi,

Please try to set EO.Base.Runtime.EnableEOWP to true and see if it works:

https://www.essentialobjects.com/doc/common/eowp.aspx

Thanks!
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Jürgen Ackers
Posted: Tuesday, August 7, 2018 10:54:13 AM
Rank: Newbie
Groups: Member

Joined: 8/7/2018
Posts: 2
Thanks - I will try, but it could take a day or two before we get feedback from our customer
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eo_support
Posted: Tuesday, August 7, 2018 3:07:04 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,258
No problem. Please let us know.
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