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Rank: Newbie
Groups: Member
Joined: 3/14/2017
Posts: 9
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Hi,
We have a problem on integration to Oracle Service Cloud Desktop(It's a C# 32-bit Client).
We are using EO.WebBrowser to develop a custom web component for Oracle Service Cloude Desktop.
And we found that we cannot start eowp.exe by EO.WebBrowser DLL if we installed EO.Total.2018.1.15.0 or later version.
But it's workable on EO.Total.2018.1.7.0 or earlier version.
Does the eowp.exe change to 64-bit ?
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,221
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Hi,
This appears to be a bug that we have recently fixed. Please download the latest build (2018.1.75) from our download page and see if it resolves the problem for you. eowp.exe is still 32 bit, but it wasn't properly signed in some builds.
Thanks!
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Rank: Newbie
Groups: Member
Joined: 3/14/2017
Posts: 9
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Hi,
I have installed and tested the latest build (2018.1.75).
It's still not working.
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,221
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Hi,
In that case I am not exactly sure what it is. What error message do you receive?
Thanks!
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Rank: Newbie
Groups: Member
Joined: 3/14/2017
Posts: 9
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Hi,
My Windows using Traditional Chinese Language.
Original error message is "BadImageFormatException: 檔案不是有效的二進位檔案: C:\Users\jacky.tseng\RightNowDev\AddIns\BrowserControl104\eowp.exe"
Translate to English is "BadImageFormatException: File is not a valid binary file: C:\Users\jacky.tseng\RightNowDev\AddIns\BrowserControl104\eowp.exe"
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,221
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Can you open a command prompt, then go to that directory and type in "eowp.exe" directly from the command line and see what happens?
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Rank: Newbie
Groups: Member
Joined: 3/14/2017
Posts: 9
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Hi,
When I open eowp.exe, one black windows will show and close immediately.
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,221
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Go to command prompt and then run it from the command line. Don't just double click it from Windows Explorer.
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Rank: Newbie
Groups: Member
Joined: 3/14/2017
Posts: 9
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OK. When I execute eowp.exe on cmmand prompt. It response "This program is a part of EO.Total.".
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Rank: Newbie
Groups: Member
Joined: 3/14/2017
Posts: 9
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Hi,
Do you have any update on this post ?
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,221
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Hi,
We are still working on this and will have a test build for you soon. If the test build still does not resolve the issue for you, then we may need remote access to your system in order to investigate further.
Thanks!
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,221
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Hi,
Please download build 2018.1.91 from our download page and see if it resolves the issue for you.
Thanks!
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Rank: Newbie
Groups: Member
Joined: 3/14/2017
Posts: 9
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After upgrade to EO.Total 18.1.91 and renew license key, it's workable now. Thank you.
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,221
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Great. Thanks for confirming the fix!
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