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Imagen entre medio del Menu Options
TI-VAM
Posted: Saturday, January 27, 2018 9:06:11 PM
Rank: Newbie
Groups: Member

Joined: 1/27/2018
Posts: 3
Estimados, hace un par de meses, comenzó a salir una imagen extraña entremedio de los elementos del menú EO WEB. De hecho, en la demo en vivo de EO WEB, también salen estas imagenes. Ver http://demo.essentialobjects.com/Demos/Menu/Designs/Simple%203D/Demo.aspx
en Chrome.
eo_support
Posted: Monday, January 29, 2018 6:08:55 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,221
Hi,

We have found out the root cause of the problem. The issue is because Chrome has changed something in their recent versions that renders the same HTML differently. We will change our HTML in our next build so it will render correctly with newer version of Chrome.

Thanks!
TI-VAM
Posted: Tuesday, March 20, 2018 10:09:37 PM
Rank: Newbie
Groups: Member

Joined: 1/27/2018
Posts: 3
Gracias por la respuesta, sin embargo desde la versión de Chrome "Versión 63.0.3239.132 (Build oficial) (64 bits)" a la ultima o actual "Versión 65.0.3325.181 (Build oficial) (64 bits)" aun sigue apareciendo esa imagen.
Hay otra alternativa de solución?
Muchas gracias

eo_support
Posted: Thursday, March 22, 2018 1:18:37 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,221
Hi,

Please download the current build from our download page. This issue has already been fixed 18.1.15, but we didn't update our demo site to use the new version. The demo site is now updated as well.

Thanks!
TI-VAM
Posted: Thursday, March 22, 2018 10:23:10 PM
Rank: Newbie
Groups: Member

Joined: 1/27/2018
Posts: 3
Muchas gracias. Efectivamente ya está bien con esa versión.
Yo tengo la licencia para la versión 2011. Con quién debo ponerme en contacto para actualizar mi licencia?
eo_support
Posted: Friday, March 23, 2018 3:49:49 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,221
Hi,

You will need to purchase a new license to use the current version. We provide free upgrade for one year after the purchase and upgrade discount for orders in the past 3 years, so both have already expired for your order a long time ago.

Thanks!


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