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Rank: Advanced Member
Groups: Member
Joined: 11/16/2010
Posts: 48
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I have an EO.web.Grid control on a page and series of Radio buttons to control the content of the grid. I get a "grid requires a licence" message on about the third, sixth etc times a button is pressed (pressing a button causes the a postback which causes grid to be repopulated via a .databind). I've re-downloaded the licence string from the EO web site, and it doesn't happen in the VS test environment.
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,229
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Hi, This occurs when your license is not picked up by the DLL at all. See here for license troubleshooting guide: https://www.essentialobjects.com/forum/postst119_EOWeb-Controls-License-troubleshooting.aspxThanks!
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Rank: Advanced Member
Groups: Member
Joined: 11/16/2010
Posts: 48
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The link refers to a licence file "eo_web.licx" - I don't have one - I have the licence string in my Global.ASAX that I downloaded from "My Account/My orders"
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,229
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Hi,
On the same page where you download your license key, right above the "set license by code" there is a link for you to download the license file.
Thanks!
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Rank: Advanced Member
Groups: Member
Joined: 11/16/2010
Posts: 48
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I must be looking in the wrong place... https://www.essentialobjects.com/Modules/My/Orders.aspx has a "View" link under "Licence key" This leads eventually to https://www.essentialobjects.com/Modules/My/Keys.aspx?order_id=53M52024NA840XXXX, but this just has has the link to make a code block for the global.asax. I can't find a licence file download anywhere. Shouldn't the licence code in the gloabal.asax still work? It seems to work elsewhere in my app.
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,229
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Hi,
In the second link you posted, you would choose a version number, then you will see two tabs: "Order Details" and "License Key". Click the "License Key" tab and you should see a message about restricting license to a specific host. If you do not want to restrict it to any host, you can click "Continue without restricting host name", then you will see two sections: "License File" and "Set License by Code". You will see the download link for license file in the "License File" section.
License will work either in global.asax or license file. There is no need to do both. However it's easier to troubleshoot when you use license file since it does not involve any code. That's why whenever you have a license problem, we recommend you to troubleshoot with license file. Once you get license file working, you can switch to license code.
Hope this clears it up. Please feel free to let us know if you still have any questions.
Thanks!
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