Hiya,

I've just upgraded my EO.Total package from .15 to .16 specifically in the use of EO.Pdf (latest build as of today 16.1.46.0) as I've been hunting for a solution to CSS and image files being cached in memory.

I render an HTML page that contains some javascript to render a chart. This uses jquery, and utilises the $( document ).ready( handler ) call to render said graph.

I run EO.Pdf as part of a win32 service, and after the upgrade I'm finding that the rendering of the overall page, sometimes just the chart area, sometimes the whole page, is randomly not being given the width they should be.

The PDF file should look like:

http://static.billingbooth.com/files/working.pdf

But I've had things like:

http://static.billingbooth.com/files/whole_page.pdf

And:

http://static.billingbooth.com/files/only_chart.pdf

I've tried fiddling with the MinLoadWaitTime setting but it doesn't seem to make much difference that I can see - the main pattern that I'm seeing is that this happens during the first time the PDF is created once the service is started, which does suggest some initialisation issue.

Any suggestions on how to overcome this problem?


Regards,
Alvaro

Hiya,

Thanks for the quick response.

I've had a bit more of a play with it, using the trigger mode, but I'm still getting much the same problem with the overall width of the rendering. Is it possible that rather than being a javascript timing issue (ie not enough time to load), its that the javascript or HTML being rendered is initially rendered to a smaller width, then redrawn afterwards to a bigger size, but sometimes it doesn't have the time to do the second pass?

Using the trigger to manual, I wrote a quick function within my code that looks a bit like this:



This isReady() is bound by the chart's "done" event, and I can see this working fine in HTML, so the sequence of events is correct. However, the output from my test is much the same during the first attempt at rendering a PDF:

http://static.billingbooth.com/files/still.pdf

Looking at one of my previous examples in my first posting, the whole page has the wrong width, even though none of that relates to javascript, it's all purely HTML output.

This is not an issue I had encountered with the old version of EO.Pdf (15), so I'm assuming the change of rendering engine has done something to this.

Is this something that can be investigated?


Regards,
Alvaro

Hi,

Please send the test project to us. See here for more information:

http://www.essentialobjects.com/forum/test_project.aspx

We will look into it as soon as we receive it.

Thanks!