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Rank: Member
Groups: Member
Joined: 5/23/2013
Posts: 24
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Hi,
I'm tryining to sign a PDF with a certificate and the process runs well but when I try to open the result pdf with adobe acrobat reader , I get an error with code 14 and I can not open it.
Her is my code:
string path_certificate = @"c:\MyPathCertificate\certificate.pfx";
string pwd_certificate = "12345";
PdfSigner signer = new PdfSigner(path_certificate, pwd_certificate);
signer.Sign(@"C:\cert\source\test.pdf", @"C:\cert\tarjet\test.pdf");
Any idea?
Thanks for your support!
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,229
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Hi, It is possible for you to send your certificate to us to take a look? See more information here: http://www.essentialobjects.com/forum/test_project.aspxThanks!
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Rank: Member
Groups: Member
Joined: 5/23/2013
Posts: 24
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Hi, we can not send our certificate. I can detail than it's a windows file with .pfx extension and If I sign a pdf file with my certificate using adobe acrobat reader, it works.
On the other hand, could you send us a certificate to try with it to see if it works?
Thanks!
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,229
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In that case can you send your signed PDF file to us so that we can see if we can find anything from that file? We can only send you self signed test certificate, which is probably useless anyway.
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Rank: Member
Groups: Member
Joined: 5/23/2013
Posts: 24
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ok how can I send you a private message with the file?
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,229
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Please check the above link, it has our email address (we do not post it publicly to avoid spam bots).
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Rank: Member
Groups: Member
Joined: 5/23/2013
Posts: 24
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Hi, we sent you a private missage two days ago.
Please with need reply ASAP.
Thanks!
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,229
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Hi,
We believe we have found the root of the problem (we can not be 100% sure though since we do not have your certificate to test with). We should have a new build over the weekend with the fix.
Thanks!
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,229
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Hi,
We have posted the new build (.84 build). Please download it from our download page and see if it works with your certificate.
Thanks!
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Rank: Member
Groups: Member
Joined: 5/23/2013
Posts: 24
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Hi, I 've download the version from nuget but when I try it I get this error:
"A license key is provided but is not valid for this build".
I use EO.Pdf 2013.
The fix you have applied only works for version 2016 or it works to for a lees version too?
Thanks!
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,229
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Hi,
The change is only in 2016 so it will only work with 2016. However your last order should cover this version. Please log into your account and revisit your license key page for your last order, you should see an option allowing you to download license key for the 2016 version. Use that key instead and you should be all set.
Thanks!
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