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Essential Objects Product Support Forum » All Products » Support » Does EssentialObjects PDF (EO.PDF) support PDF 1.7?

Does EssentialObjects PDF (EO.PDF) support PDF 1.7? Options
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Tony Jiang
Posted: Thursday, April 28, 2016 12:34:19 PM
Rank: Newbie
Groups: Member

Joined: 4/28/2016
Posts: 1
We are using EO.PDF 15.3.1.0 to merge PDFs. We have purchased enterprise-level license. When I merged version 1.7 PDFs using the method PdfDocument.Merge(PdfDocument[] array), the output PDF would be version 1.4. The Adobe Reader will complain about the embedded font is not available for the merged PDF. Does EO.PDF NOT support v1.7 PDF at all? How do I solve this issue?
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eo_support
Posted: Thursday, April 28, 2016 12:40:14 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,229
Hi,

It does support PDF 1.7. You can try the latest build and see if it resolves the problem. If it does not resolve the problem, please send the source PDF files to us and we will be happy to investigate further. See here for more information on how to send the test files to us:

http://www.essentialobjects.com/forum/test_project.aspx

Thanks!
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eo_support
Posted: Friday, April 29, 2016 2:57:06 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,229
Hi,

Please download the .70 build from our download page. We have just posted this build and it should fix this issue.

Thanks!
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