Hi, since version 15.2.88 we cannot print PDF as we get this error "The operation has timed out" - every time.
Only on our servers, on our local machines it works fine.

I would suspect the server has a problem HOWEVER all our servers work absolutely fine on version 15.2.65 - which we have reverted to.

Can you give us any detail on what you have changed around 15.2.88 (or thereabouts - we didn't test every stable release)

I've tried the latest stable release 15.3.24 - also - still times out, every time. Under no load whatsoever.
I thought of creating a test project but I would find it hard to believe that you could not reproduce this when installing it on a server.
It happens on all our servers (I tried about 3), all the time, every time.
With exactly the same code that does not get this exception using 15.2.65.
And since it only happens on servers and not local machines, a test project would be useless. I can only send something we both know works - where the variable of being a server is the problem factor.

EO.Pdf.HtmlToPdfException: Conversion failed. The operation has timed out. ---> System.Exception: The operation has timed out.
at EO.Internal.aiw.a(alh A_0)
at EO.Internal.aiw.a(aiw A_0, alh A_1)
at EO.Internal.aiw.a(abc A_0, Boolean A_1, a41 A_2)
at EO.Internal.aiw.a(abc A_0, a41 A_1)
--- End of inner exception stack trace ---
at EO.Internal.aiw.a(abc A_0, a41 A_1)
at EO.Pdf.HtmlToPdfSession..ctor(HtmlToPdfOptions A_0)
at EO.Pdf.HtmlToPdf.ConvertHtml(String html, PdfDocument doc, HtmlToPdfOptions options)
at EO.Pdf.HtmlToPdf.ConvertHtml(String html, Stream stream, HtmlToPdfOptions options)

I am having the same issue with our site. Every time we try to create a pdf this happens. Was a solution reached? What can we do to further troubleshoot?

[Exception: The operation has timed out.]
EO.Internal.aiv.a(ald A_0) +1738
EO.Internal.aiv.a(aiv A_0, ald A_1) +37
EO.Internal.aiv.a(aa8 A_0, Boolean A_1, a4p A_2) +943
EO.Internal.aiv.a(aa8 A_0, a4p A_1) +228

[HtmlToPdfException: Conversion failed. The operation has timed out.]
EO.Internal.aiv.a(aa8 A_0, a4p A_1) +466
EO.Pdf.HtmlToPdfSession..ctor(HtmlToPdfOptions A_0) +292
EO.Pdf.HtmlToPdf.ConvertHtml(String html, PdfDocument doc, HtmlToPdfOptions options) +52
EO.Pdf.HtmlToPdf.ConvertHtml(String html, PdfDocument doc) +7

[TargetInvocationException: Exception has been thrown by the target of an invocation.]
System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor) +0
System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments) +92
System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture) +155
EO.Internal.atq.a(String A_0, Object A_1) +78
EO.Web.ASPXToPDF.a(String A_0, Stream A_1) +71
EO.Internal.a9e.a(Chunk[] A_0) +52
EO.Internal.InterceptStream.Close() +28
System.Web.HttpWriter.FilterIntegrated(Boolean finalFiltering, IIS7WorkerRequest wr) +188
System.Web.HttpResponse.FilterOutput() +104
System.Web.CallFilterExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +49
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +69