Rank: Advanced Member Groups: Member
Joined: 5/8/2015 Posts: 46
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We are using the latest DLLs and are still seeing various exceptions:
Failed to start image manager at EO.Internal.jm.f.c() at EO.Internal.jm.j() at EO.Internal.jm.a(String[] A_0, String A_1, String A_2, String A_3, String A_4) at EO.Internal.aag.a(String A_0, String A_1) at EO.Internal.ct.a() at EO.Internal.wp.k()
Child process not ready. nWaitResult = 258 at EO.Internal.jm.a(String A_0, Boolean A_1) at EO.Internal.jm.a(IntPtr A_0) at EO.Internal.jm.a(String[] A_0, String A_1, String A_2, String A_3, String A_4) at EO.Internal.aag.a(String A_0, String A_1) at EO.Internal.ct.a() at EO.Internal.wp.k()
Channel disconnected
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Rank: Administration Groups: Administration
Joined: 5/27/2007 Posts: 24,229
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Hi, Please collect the log information and send it to us when such issue happens: http://www.essentialobjects.com/doc/common/collect_logs.aspxOnce we have the log, we will see what we can find. Thanks!
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Rank: Advanced Member Groups: Member
Joined: 5/8/2015 Posts: 46
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Hi,
I've sent you an email with 6 of the common exceptions being thrown by the browser. We are seeing a large number of these exceptions daily.
Regards, Andy.
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Rank: Advanced Member Groups: Member
Joined: 7/7/2014 Posts: 60
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Hi, we just got one of these as well using the 15.2.61.0 version. Had the user uninstall/re-install (and power down and back up again :) ) and that fixed it apparently. Quote:Exception: System.Exception: Failed to start image manager at EO.Internal.jm.g.b() at EO.Internal.jm.g.d() at EO.Internal.jm.l() at EO.Internal.jm.a(String[] A_0, String A_1, String A_2, String A_3, String A_4) at EO.Internal.cp.a() at EO.Internal.wz.j() Begin_Block_1 gAAAAJ0Gqx1Uw0hzOxcrmAJwI2N1ANnjJrv05yp+rT15Cg+8ZSJtvLMFevSr3T8F6kvpdGmcexpX /DZw0dbJ26170sGRymsuiCedqlM7QrYSHRg53G6CjraJsxAy0pszpX99hGzYIUxWDLcxrK1A25Uv 9IbqDxMd6lE4JNkJTztI1UJ/EAAAAIkThOZB4WGa85ymO5ktMXSQBgAA9RqRIwu0Q1tDFYVFJTDq uxzi9SLsEmZ1TKrrPdF8pHxKd8c21eRfezpRjjgzfKXD06PWJUJihaT2JR3vZq+F0XZZ1TKyhAbJ 7EpCyI+JwMSCbKNospcpzKL2AoH+y0PRCNNbqROUp73rn4vpjN9+fnFIEDxGloYUmrysHyUM6aqD 0YcNlJS67b6cpFwGxq5tX6oflzZpGqaioMEYbjNfyXeUDSeEOgkO1jxyMXKHex71GfoiU/qAYK3H zkxcrQIAQC3WPGhRadg4QaiTgrIs9xX4QTXotTyizdU3iwhfBoORncqIwr06L7uM7IkTwzYjbif6 6Mt5nnUCkdUAzO3vAYrOWDSWB6vBzL7tAGr4W+Vp0iMe5YIkZ9WHe1ezkdX/UoQ3vxwPxNVJjKkm bMJV9wAV71bi+j8IlJtFKsRuMxyEVnU2M7DD2ttlgRzOvd3JCf4N4co3vhpmle9SrOvnxgQfp0Fx JzDX/uoNYmGaQuF+0MJp11qSGu14W7vPAFgdfGh2dnKUXbMo4aIu5IEyzLnbM4kt1WclqKisyKqc ZRvd2qd2jnq/rTFuZrF5gVwHsl8BLcfGjLAfMHPhfSpafkwyAW3tP41YfLWZAesQcJBylzEQGbyL P6qaE+lIhd/xExxpIm2B2mt7knBqBV8DUmoeJyLfZfPh3O6JkkP9L7kVMjfS0P972j00FPm5glvd 5ceyaRBjSeBLqi0b3z74DTzgi6YNzA34juKeLhlLsQgDdAKqwDsx0vmDu7dZw7GyFweI/laz6qyG RuHCYZOzrXvt4x+CL1+TAThvl8AFI+e21CIxmbYw6zkWOT++VB5cE+OT3Yu79AAKF39I7FNkBBdd 41wndsPI5V1UkuX7Cmt21upvC5DcgwOcCnSeSvE5JqxuKdGyhe/nwnpDny8p2pLkII5SCKh+vBrv 3ajapxmeAjjWJbFevIho5U/osVN6n0WXBp88JOjhcVYvFCtz2VJFiTF7HF8oYWhpbLuvjwkwistk iI/aByYDKvP/q2bm24n4hfQptGql4oJIlVr/EE/qHdqhGLmEr8Ed49acEhEGzofl3uw+RPYmLxbG pjEO9kUu4JhLiQvxXHjDWAManUvZXGkFhxI6zb9xKoUmdgwtc0cjoV8i429wNMnWn88hnX33nS/s 5uXnTJpHkchcmv21Qm5QTpBm0LL3Ja8hP8hd0+3v8LfRDXCttBEdhBYbjSwt2QApciYB7zbuk+21 cu22Vi2Uf6hWHb8vGZmyIxy/l+cI7B6+6XlaaUjUaKk3NNRixTMBUhBqReors9uj6NWtpOq98aDr Sia01nH1zsqlutp1pr8kfyHXwSh+ZHzESXgU1bLLNnlgFGoREkT4omyLGJ4qSuAkmVS411DX+2VK 3FpNbjmSIbwBo5E82T3+0j01YyjuLZiEXH65RUmlGDFiyX1of/Wj0ghVgNWbo43pWuABXonn8WoA RkhumbHnJK3NEZgMBp4sU7Vys+jQejbtOsRrXrnxUkzs0mlPwKD70buZSEyrrhRHVWldLhePAf5U c6cDAlLZx58ZiAXnzLXianWaBJrGXluUbcp1l3DzGS2e36tFc78yS/xF9nMNT0b1lIP6LVA0z2y9 vV63ZgfcY7lPWYUTcIeCiPVv7OK6UJUdtLo5W2PzD+bbG2q+LnP2vdaKjJQb//c+1cG2Kkt2CE69 yrEwARgOTYx7FuJdU/RUn4eEHpKufcsQmD1ZD2fi1bvYGuwi/GMuRJUh9ie1Zp5VFL0OByZNDBP+ icNgfjPnEgvBpZPLQFJBOnUgTgWiMSC2KVTOyRFiw7iONeUgA5sOuKHYGkT2IIU+NoWQp30ePwoJ YBvRO1vY1g2FgjOLti0hGX2jUv1Buknsyvybe6bep9vuj8S4tlmbNSL4rJbITUQR0I+AOcLMGEJu agHJRBY7viviQ2yevc0KqBS0b/o4ELob5o4CquPhNr4TTXE+t+TS5hACCzXbffdccj8GU4msLsoa i8rJgwZkVqNC4I/qMzaDdOqLeiXIkooMvV3jG4q7m3fYk3GRGoMgZKd+optf2cRywqUNdZqetnpt Qgb1dwb/62aorN9Vj7qpRV4BzfZAswFCvKP0SKjR15TMe8/G/2g88Bw2rAaLu5j9YDY8dHxspm2c G4Ecsa5rsDpi3D9iG4jFYrLTL69opNxgFZ7r1VoAnHSivrLOo6AiowU52AMrGlgaVh40Jeyl/1x2 impeEc/eeQDI0ATA End_Block_1 Begin_Block_2 gAAAAGhFHBeOntAGEcklceWsWUVQ8Fnr5NxLweeI1eifjxwOXO3EsF5HlWB+l9l7arpjxW2pmSxL T8euLtcNWwWBkLeiKBZMJ5jcJWrfu1nVfqy39yGP4CYh0znbSKFhNxDM+9A8CW/jC52uzY9jRT4o erqxaoSQeBa8E6knWyX9Q34bEAAAALwqc+KziT92L+srrIODuagQAAAArf9AafYDOfGJ0jJ8MPdE wA== End_Block_2
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