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Various Exceptions Options
Apex Networks Ltd.
Posted: Tuesday, July 14, 2015 7:10:58 AM

Rank: Advanced Member
Groups: Member

Joined: 5/8/2015
Posts: 46
We are using the latest DLLs and are still seeing various exceptions:

Failed to start image manager at EO.Internal.jm.f.c()
at EO.Internal.jm.j()
at EO.Internal.jm.a(String[] A_0, String A_1, String A_2, String A_3, String A_4)
at EO.Internal.aag.a(String A_0, String A_1)
at EO.Internal.ct.a()
at EO.Internal.wp.k()

Child process not ready. nWaitResult = 258 at EO.Internal.jm.a(String A_0, Boolean A_1)
at EO.Internal.jm.a(IntPtr A_0)
at EO.Internal.jm.a(String[] A_0, String A_1, String A_2, String A_3, String A_4)
at EO.Internal.aag.a(String A_0, String A_1)
at EO.Internal.ct.a()
at EO.Internal.wp.k()

Channel disconnected


eo_support
Posted: Tuesday, July 14, 2015 9:36:39 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,229
Hi,

Please collect the log information and send it to us when such issue happens:

http://www.essentialobjects.com/doc/common/collect_logs.aspx

Once we have the log, we will see what we can find.

Thanks!
Apex Networks Ltd.
Posted: Friday, July 17, 2015 4:35:39 AM

Rank: Advanced Member
Groups: Member

Joined: 5/8/2015
Posts: 46
Hi,

I've sent you an email with 6 of the common exceptions being thrown by the browser. We are seeing a large number of these exceptions daily.

Regards,
Andy.
Craig Oliver
Posted: Friday, October 9, 2015 7:32:20 AM

Rank: Advanced Member
Groups: Member

Joined: 7/7/2014
Posts: 60
Hi, we just got one of these as well using the 15.2.61.0 version. Had the user uninstall/re-install (and power down and back up again :) ) and that fixed it apparently.

Quote:
Exception:
System.Exception: Failed to start image manager
at EO.Internal.jm.g.b()
at EO.Internal.jm.g.d()
at EO.Internal.jm.l()
at EO.Internal.jm.a(String[] A_0, String A_1, String A_2, String A_3, String A_4)
at EO.Internal.cp.a()
at EO.Internal.wz.j()
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