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Rank: Advanced Member
Groups: Member
Joined: 1/31/2015
Posts: 70
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Hello,
We are getting reports from our Windows10 clients who use AVG antivirus. They get the "child process not ready" exceptions.
This issue is easily reproducible on Tabbed browser v2015.2.41.0
Scenario:
1) Windows 10
2) latest AVG antivirus (e.g. 2015.0.6140)
3) latest Tabbedbrowser from you (2015.2.41.0)
issue:
Tabbedbrowser crashes on load
Kind regards,
Jim
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,229
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Hi,
There isn't much we can do on this. Our components dynamically creates child process at runtime and AVG incorrectly categorize it as virus and kills the child process. We will try to contact AVG and see if they will be able to fix this issue on their end.
Thanks!
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Rank: Advanced Member
Groups: Member
Joined: 1/31/2015
Posts: 70
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We have had trouble with AVG many times.
We are steering our clients away from AVG because of all their aggressiveness.
Sometimes they have 'whitelisted' our executables, so maybe you could do that...
Thanks for replying,
Regards,
Jim
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,229
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Thanks for understanding. We have sent an email to them and we will let you know as soon as we hear anything back.
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Rank: Advanced Member
Groups: Member
Joined: 1/31/2015
Posts: 70
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Same thing with Bitdefender Internet Security 2015 Build 19.2.0.151
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,229
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Hi,
This is just to let you know that AVG has notified us that they have added our digital certificate to their whitelist. We will contact BitDenfender and see if they can do the same.
Thanks!
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Rank: Advanced Member
Groups: Member
Joined: 1/31/2015
Posts: 70
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That's good news, thank you very much!
Regards,
Jim
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