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Rank: Advanced Member Groups: Member
Joined: 6/24/2015 Posts: 39
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Hi, Today I find another problem in one of my customer's computer. The WebView created successfully, Chinese is not messy code on page www.taobao.com but on page https://login.taobao.com/member/login.jhtml , Chinese is messy code When I type in anything no matter in www.taobao.com or https://login.taobao.com/member/login.jhtml, the WebView created before is destroyed itself, then the page is blank. When I try to loadUrl on the WebView, error popups. Please help,thanks.
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Rank: Administration Groups: Administration
Joined: 5/27/2007 Posts: 24,273
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Hi,
Do you have any way to reproduce it consistently or it just happens on that computer?
Thanks!
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Rank: Advanced Member Groups: Member
Joined: 6/24/2015 Posts: 39
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eo_support wrote:Hi,
Do you have any way to reproduce it consistently or it just happens on that computer?
Thanks! This problem just happens in some computers, and In those computers, everytime I type in something, the WebView destroyed itself.
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Rank: Administration Groups: Administration
Joined: 5/27/2007 Posts: 24,273
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Hi,
Please let us know if you can find any ways to reproduce it. We can't do much unless we can reproduce it in our environment.
Thanks!
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Rank: Advanced Member Groups: Member
Joined: 6/24/2015 Posts: 39
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eo_support wrote:Hi,
Please let us know if you can find any ways to reproduce it. We can't do much unless we can reproduce it in our environment.
Thanks! I do not know which to cause this problem, so I donot know how to reproduce this. Can you connect to my customer's computer by TeamViewer? I am in China.
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Rank: Advanced Member Groups: Member
Joined: 6/24/2015 Posts: 39
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Today I find EO.WebBrowser does not fit some other users' PCs, when I create a WebView, runtime error popup.
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Rank: Administration Groups: Administration
Joined: 5/27/2007 Posts: 24,273
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Hi,
Please update to the latest build. This "WaitOne method not found" issue has already been fixed.
Thanks!
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Rank: Advanced Member Groups: Member
Joined: 6/24/2015 Posts: 39
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eo_support wrote:Hi,
Please update to the latest build. This "WaitOne method not found" issue has already been fixed.
Thanks! Thanks. Then what about the webview destroyed problem?
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Rank: Administration Groups: Administration
Joined: 5/27/2007 Posts: 24,273
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That problem we do not know ---- I see that you use Windows XP, we do not officially support Windows XP. We are enhancing our remote debugging/diagnostic features. Once that is complete, we will see if we can connect to your customer's machine to investigate further.
Thanks!
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