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Signature Boxes not captured in .pdf Options
MedDeveloper
Posted: Friday, March 6, 2015 10:57:38 AM
Rank: Newbie
Groups: Member

Joined: 3/6/2015
Posts: 1
We are getting great results from over 300 medical forms we are creating in development, but I have a very major issue. We have an activex control (topazsystems) electronic tablet signature box that just does not capture the signature rendered on the page. It is visible if we print to screen, manually save the page as .mht, visible if I print to PrimoPDF printer, but no matter what we do, the box does not render using the eo.web controls from the renderpdf in the eo.functions we have placed on the page.

Everything else is produced perfectly, but this is driving me nuts. Can anyone tell me what we are missing here? Web pages are .aspx built in VS 2010
eo_support
Posted: Friday, March 6, 2015 1:12:57 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,196
Hi,

Thanks for posting in the forum. Unfortunately our converter does not load any plug-in/ActiveX controls for security reasons. So you will not be able to use that with our converter. You can pre-convert the signature into an image file, then use a regular HTML img tag to include that image file in your HTML and then pass it to our converter. That way it will be converted correctly

Thanks!


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