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Licence key not getting updated Options
Oleg
Posted: Thursday, December 6, 2007 8:05:50 PM
Rank: Newbie
Groups: Member

Joined: 9/12/2007
Posts: 4
Hi
I have copied licence file to bin directory as you suggested, but still getting Licence message. I have notice licence file contains information for version 5 <add type="Menu" version="5.0" />
i believe i am using version 2.
Please help
eo_support
Posted: Thursday, December 6, 2007 8:09:45 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Hi,

This has already been covered here:

http://www.essentialobjects.com/Forum/Default.aspx?g=posts&t=823

Thanks
Oleg
Posted: Tuesday, December 11, 2007 9:57:00 PM
Rank: Newbie
Groups: Member

Joined: 9/12/2007
Posts: 4
it does not help.
Application can see the file.
I can'f find any host entry in my licence file.
I need your help asap
eo_support
Posted: Wednesday, December 12, 2007 5:01:50 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Hi,

Please let us know your order number, the license error message, and if possible, the url of the page that is giving out license error.

Thanks
Oleg
Posted: Wednesday, December 12, 2007 12:53:21 PM
Rank: Newbie
Groups: Member

Joined: 9/12/2007
Posts: 4
My order number is 536195628074418
There is no any error message its just trial licence message is not going away
Unfortinatly I cant give you url as its require login.

Oleg
eo_support
Posted: Wednesday, December 12, 2007 1:12:47 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Please check the version of the DLL that you are running. Right click the DLL in your bin folder and tell us the version number.
Oleg
Posted: Wednesday, December 12, 2007 3:31:22 PM
Rank: Newbie
Groups: Member

Joined: 9/12/2007
Posts: 4
4.0.34.2
eo_support
Posted: Wednesday, December 12, 2007 4:25:11 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
You are running 2007.1, and your license file is for 2007.2. That's why they do not work. Change your app to run on 2007.2 and you should be all set.


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