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Rank: Advanced Member
Groups: Member
Joined: 3/9/2010
Posts: 119
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My users using iPhone\Mac with Safari 8.0 are getting the following exception. All windows browsers (IE, Chrome, Firefox, Opera) are fine.
Browser: Safari
Browser Version: 8.0
Brower Device: Mobile
Exception: System.FormatException: Input string was not in a correct format.
at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)
at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info)
at EO.Web.Internal.eg.b(kv[] A_0)
at EO.Web.Internal.eg.a(kv A_0)
at EO.Web.Internal.cg.ac()
at EO.Web.WebControlBase.LoadViewState(Object savedState)
at EO.Web.Grid.a(Object A_0)
at System.Web.UI.Control.LoadViewStateRecursive(Object savedState)
at System.Web.UI.Control.LoadChildViewStateByIndex(ArrayList childState)
at System.Web.UI.Control.LoadViewStateRecursive(Object savedState)
at System.Web.UI.Control.LoadChildViewStateByIndex(ArrayList childState)
at System.Web.UI.Control.LoadViewStateRecursive(Object savedState)
at System.Web.UI.Control.LoadChildViewStateByIndex(ArrayList childState)
at System.Web.UI.Control.LoadViewStateRecursive(Object savedState)
at System.Web.UI.Control.LoadChildViewStateByIndex(ArrayList childState)
at System.Web.UI.Control.LoadViewStateRecursive(Object savedState)
at System.Web.UI.Control.LoadChildViewStateByIndex(ArrayList childState)
at System.Web.UI.Control.LoadViewStateRecursive(Object savedState)
at System.Web.UI.Control.LoadChildViewStateByIndex(ArrayList childState)
at System.Web.UI.Control.LoadViewStateRecursive(Object savedState)
at System.Web.UI.Page.LoadAllState()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,196
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Hi,
Can you try to isolate the problem into a test project that we can use to duplicate this problem?
Thanks!
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Rank: Advanced Member
Groups: Member
Joined: 3/9/2010
Posts: 119
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Do you want to see it or do you want the project because I have a test environment set up that faces the web that you could use to see problem? The user sees there error that we display "trouble loading the receipts" but the system sends us the actual error, the one posted previously.
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,196
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Hi,
We would like a test project so that we can run int under debugger. The goal is so that we will be able to debug it and find out exactly why this error occurs.
Thanks!
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Rank: Advanced Member
Groups: Member
Joined: 3/9/2010
Posts: 119
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1. We have narrowed down when the exception is thrown in any mobile browser; chrome, firefox, and safari.
2. We can't trap the error because it's being thrown at the application level
3. We created the test project but can't recreate it
Explanation Item #2
The user selects an item from the parent grid which fires the ClientSideOnItemSelected event. In the function associated with this event we execute 3 callback panels to display the different aspects of the detail about the item selected from the parent grid. The 1st callback panel surrounds another eo grid; when this callback executes the server throws the exception (see original posting), the page_init is never entered.
Can you give me any insight?
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,196
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Hi,
Unfortunately we won't know for sure unless we can put it through debugger. My guess is that it has to do with your Grid data. So I would try to duplicate that part in order to duplicate the problem.
Thanks!
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