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WebBrowser, WebGL and Scaling Options
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Rasmus
Posted: Tuesday, December 2, 2014 2:04:12 AM
Rank: Advanced Member
Groups: Member

Joined: 4/17/2014
Posts: 35
Hi

Any progress in fixing the windows scaling level impact to WebGL rendering?
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eo_support
Posted: Tuesday, December 2, 2014 7:21:23 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,338
Hi,

Can you describe the problem in more details?

Thanks!
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Rasmus
Posted: Tuesday, December 2, 2014 7:29:14 AM
Rank: Advanced Member
Groups: Member

Joined: 4/17/2014
Posts: 35
The problem occurs when windows scaling level is set to other than 100%.
For example, if I'm using 150% scaling, WebGL is disabled in browser.
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eo_support
Posted: Tuesday, December 2, 2014 12:40:35 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,338
I see. We are aware of this problem but unfortunately we have not make any progress on this yet. We will update you again if we resolve this issue.
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Ivo Huizinga
Posted: Thursday, January 8, 2015 2:14:52 AM
Rank: Newbie
Groups: Member

Joined: 12/19/2014
Posts: 1
We have the same problem. We use Windows 8.1 and on some machines, we need to set scaling to 100% to be able to use webGL in EO.webbrowser. In the chromebrowser there is no problem at all.
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eo_support
Posted: Thursday, January 8, 2015 11:19:52 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,338
Jeroen van den Burg wrote:
We have the same problem. We use Windows 8.1 and on some machines, we need to set scaling to 100% to be able to use webGL in EO.webbrowser. In the chromebrowser there is no problem at all.


This is a known problem only when the scaling is NOT set to 100%. Please keep in mind that the scaling is not 100% if your Windows DPI is not 96 (for example, when you choose "big font" from control panel). We are aware of this problem but we have not resolved it it. Sorry about it!
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