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ConvertUrl failed Options
MCH Group AG
Posted: Wednesday, November 19, 2014 7:37:58 AM
Rank: Newbie
Groups: Member

Joined: 2/14/2012
Posts: 1
I get following Error when I use convertUrl in EO.PDF Version 6.0.14.2.
Server is a Windows Server 2008 R2
IIS runs in 32 bit Mode

ErrorMessage =
Message: Conversion failed. Failed to create worker, Win32 Error: 267
Source: EO.Pdf

InnerException: System.Exception: Failed to create worker, Win32 Error: 267 at EO.Pdf.Internal.js.b(String A_0) at EO.Pdf.Internal.js.e..ctor(String A_0, String A_1, Boolean A_2) at EO.Pdf.Internal.js.a(String A_0, String A_1, String A_2, Boolean A_3, Boolean A_4) at EO.Pdf.Internal.js.a(u8 A_0, String A_1, Boolean A_2) at EO.Pdf.Internal.md..ctor() at EO.Pdf.Internal.md.a(md A_0, List`1 A_1, Boolean A_2) at EO.Pdf.Internal.md.a(afj A_0, Boolean A_1) at EO.Pdf.Internal.md.a(afj A_0)

StackTrace: at EO.Pdf.Internal.md.a(afj A_0) at EO.Pdf.HtmlToPdfSession..ctor(HtmlToPdfOptions A_0) at EO.Pdf.HtmlToPdf.ConvertUrl(String url, PdfDocument doc, HtmlToPdfOptions options) at EO.Pdf.HtmlToPdf.ConvertUrl(String url, String pdfFileName, HtmlToPdfOptions options) at "our own Application"

When I recycle Application Pool everything works fine for one time. Second time I start the conversion it failes with the above Error.

I installed the above Version in September 2014 and everything works fine. Do you know a problem with actuall Windows Updates? What else could I do?

On my workstation (Windows 8.1) everything works fine. I got now Error.
eo_support
Posted: Wednesday, November 19, 2014 10:17:22 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,196
Hi,

This looks like a permission issue. Please check if the account for your IIS application has sufficient permission to read system32 directory and whether you have impersonating enabled on your web server.

Thanks!


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