Welcome Guest Search | Active Topics | Sign In | Register

Display problem with bullet points Options
Becky
Posted: Wednesday, July 9, 2014 11:30:26 PM
Rank: Advanced Member
Groups: Member

Joined: 5/24/2012
Posts: 45
Hi,
Sometimes when we convert an html document into a pdf the bullet points get displayed with vertical lines around them. It is almost like a person is playing a word search game and they are trying to circle the bullet points. The lines are longer than the bullet points and just write over the top of anything in their way.

some examples:
http://screencast.com/t/jMs0vcNtdQa
http://screencast.com/t/SnGtySysw4
http://screencast.com/t/FESdSdKNi83

Have you seen this happen before? It seems to come and go but when it occurs it is always at the end of our document. This document can be 50 - 70 pages long

One thing I noticed. Bullet points are just li elements inside a ul element.

When this occurs, it occurs directly after an ol element containing li elements. The rest of the ul elements following the 2 ol elements containing numbered lists, have the vertical lines around their bullet points.

Thanks
eo_support
Posted: Thursday, July 10, 2014 9:48:08 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,196
Hi,

I believe this is an issue that has already been fixed in the latest build. So please update to the latest build and see if it resolves the problem for you.

Thanks!
Becky
Posted: Thursday, July 10, 2014 12:38:44 PM
Rank: Advanced Member
Groups: Member

Joined: 5/24/2012
Posts: 45
Thanks for the answer! Have you noticed this only happening in certain browsers or does it occur in most of them? It seems to be a chrome issue for us. IE is fine.
eo_support
Posted: Thursday, July 10, 2014 2:00:57 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,196
Hi,

I believe this particular issue (if it is the same as we have fixed) has to do with Adobe PDF Reader not being able to handle certain large coordinate values. We had changed our code to output the coordination values differently in our latest build and that seems to have resolved the problem.

Thanks!


You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.