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Rank: Advanced Member
Groups: Member
Joined: 1/22/2014
Posts: 38
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I appreciate any assistance you can offer. I'd really like to get this resolved.
I'm not exactly familiar with the intricacies of rendering PDF documents (hence the purchase of the library), but I am noticing some behavior in some of our rendered PDFs that I believe is caused by some flawed logic in the library, specifically with regard to how borders are applied/rendered when involving nesting of content items. It appears there is a increment problem involving a single line/point. It's fairly involved to try to describe here but I'm happy to supply some rendered PDFs/examples. My guess is your indexing issue is related to this.
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,196
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Hi,
The rendered PDF file doesn't help much. We can't work backwards from the rendered PDF file back to guess what kind of logics you have in your code. We always need a test case that can precisely reproduce the problem for such cases. If you can provide those quickly we will work them together with your previous issue, that might be able to save both of us sometime and help you to resolve your issues faster.
Thanks!
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Rank: Advanced Member
Groups: Member
Joined: 1/22/2014
Posts: 38
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I'm not only offering rendered PDFs alone. How exactly are you supposed to see that there's a rendering issue just from a code sample?
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,196
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Hi,
We have sent you and your developer an update build along with a detailed explanation of the problem this morning. Please let us know if that build works for you.
As to the rendered PDF files, yes, you can send them together with the code. You can email them all together to us in zip format.
Please feel free to let us know if you still have any questions.
Thanks!
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