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Rank: Newbie
Groups: Member
Joined: 12/11/2013
Posts: 7
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I recently upgraded to 2013 version of EO.Web. The main reason was because the version I had (2009) was failing in IE 11. It appears that the 2013 version fails as well. The web page stops processing at the same spot each time, and it looks like it is where the control inserts html/css: " .eo_css_ctrl_ctl00_ctl00_LeftContentHolder_ctrlSearchPanel_ContextMenu11 {background-color:white;height:1px;margin-bottom:2px;margin-left:2px;margin-right:2px;margin-top:2px;width:1px} .eo_css_ctrl_ctl00_ctl00_LeftContentHolder_ctrlSearchPanel_ContextMenu12 {background-color:transparent;color:white;font-weight:bold} .eo_css_ctrl_ctl00_ctl00_LeftContentHolder_ctrlSearchPanel_ContextMenu13 {color:#D5DF96;font-weight:bold} .eo_css_ctrl_ctl00_ctl00_LeftContentHolder_ctrlSearchPanel_ContextMenu14 {background-color:transparent;border-right-style:none;color:gray} .eo_css_ctrl_ctl00_ctl00_LeftContentHolder_ctrlSearchPanel_ContextMenu15 {background-color:#406ab3;color:white;cursor:pointer;font-family:Arial, Helvetica, sans-serif;font-size:9pt} .eo_css_ctrl_ctl00_ctl00_LeftContentHolder_ctrlSearchPanel_ctl03_ftsFilterTree1 {background-color:transparent;border-bottom-style:none;border-left-style:none;border-right-style:none;border-top-style:none;color:black;padding-bottom:1px;padding-left:1px;padding-right:1px;padding-top:1px} .eo_css_ctrl_ctl00_ctl00_LeftContentHolder_ctrlSearchPanel_ctl03_ftsFilterTree2 {background-color:Silver;border-bottom-color:#999999;border-bottom-style:solid;border-bottom-width:1px;border-left-color:#999999;border-left-style:solid;border-left-width:1px;border-right-color:#999999;border-rig" Any ideas? Thanks.
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,196
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Hi,
Can you describe how it fails? Do you get an error message?
Thanks!
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Rank: Newbie
Groups: Member
Joined: 12/11/2013
Posts: 7
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no error message. The page simply stops processing. I've traced through the code and everything runs with no exceptions.
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,196
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Hi,
Something must have gone wrong somewhere. :) If you have the page online then we can take a look and see what we can find. If you do not have the page online, then we would need you to isolate the problem into a test project, then send the test project to us so that we can try to reproduce the problem here.
Thanks!
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Rank: Newbie
Groups: Member
Joined: 12/11/2013
Posts: 7
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Go to: http://www.expub.com/Members/Default.aspxUn: eoweb Pwd: eoweb You should see the issue as soon as you log in. Again, this is only a problem with IE 11. IE<11, Chrome and FF do not have the issue. Let me know when you are done. I'll deactivate the login (actually, the creds will only let you log in, you wont have access to anything).
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,196
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Hi,
You have a very old version that is more than 4 years old. Those version are not tested on newer browsers (IE 11 is only a few month old). Please try to update to the current version and see if it works for you.
Thanks!
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Rank: Newbie
Groups: Member
Joined: 12/11/2013
Posts: 7
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I know our live web site has an old version, that is why we purchased the upgrade. When I tested the upgrade, I got the same results as the old version. I do not have my web project with the upgraded control available publicly. We are in QA, but can't release because the new version does not fix the issue.
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Rank: Newbie
Groups: Member
Joined: 12/11/2013
Posts: 7
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All I can say is, with <IE11, Chrome, FF, Opera, Komodo all works fine. With IE11, does not work. If I switch to compatibility view, all works fine. If I use <meta http-equiv="X-UA-Compatible" content="IE=10,chrome=1" />, it does not work. This is true for the live web site using the old version of the control and my development version of the web site using the new upgraded control.
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,196
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Hi,
There is one thing you can try is to make sure your ASP.NET is updated to the latest version. IE 11 is new so even MS's own ASP.NET couldn't detect it properly unless you upgrade it to use the latest version. If that still does not resolve the issue, we will need you to isolate the problem into a test project and send the test project to us. We can then investigate further.
Thanks!
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Rank: Newbie
Groups: Member
Joined: 12/11/2013
Posts: 7
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I did the ASP.NET update a while back, but I will double check.
Assuming ASP.NET has been updated, I'll try to isolate the issue into a test project.
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Rank: Newbie
Groups: Member
Joined: 12/11/2013
Posts: 7
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Ok, finally figured it out and it had nothing to do with EO.Web. Even though ASP.NET was updated, the browser files I had needed to be deleted. A little weird since the browser files I had came from Microsoft, but nothing surprises me anymore.
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,196
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Great. Glad that you found out the root cause. Thank you very much for the update!
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Rank: Newbie
Groups: Member
Joined: 12/11/2013
Posts: 1
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Good Morning Shaw, I have the same problem with my application, can you tell me which files i need to delete. Thanks a lot.
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