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Eo.PDF error when printing Options
Christian
Posted: Monday, November 25, 2013 6:42:16 AM
Rank: Member
Groups: Member

Joined: 11/6/2013
Posts: 17
I use a PDF that is not created by me as a start(this prints fine). I then add form elements usind adobe acrobat. After that I programatically using Eo.PDF insert values into the form and save it as a new pdf. I then try to print the pdf and I get this error:

An error exists on this page. Acrobat may not display the page correctly. Please contant the person who created the PDF document to correct the problem.

I know it is a very generic error but is there a way to find out why adobe is having problems? Are there knows causes for this error, like having null form fields, odd characters or something like that? The pdf prints just fine but I do not want an error message to be presented to the user.
eo_support
Posted: Monday, November 25, 2013 9:12:47 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,196
Hi,

This appears to be a bug on our side. You can try to update to the latest build and see if it resolves the problem for you. If it does not, then we will need you to isolate the problem into a small test project and send the test project to us so that we can find out the root cause. We will PM you as to where to send the test project.

Thanks!
eo_support
Posted: Wednesday, November 27, 2013 7:01:30 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,196
Hi,

We have posted a new build that should fix this problem. Please check your email for the download location of the new build.

Thanks!
Christian
Posted: Thursday, November 28, 2013 3:59:17 AM
Rank: Member
Groups: Member

Joined: 11/6/2013
Posts: 17
Hi,

The new build does work for almost all the PDF that I am printing but not all. If I remove the security restriciton which I now set to printing even the last PDF also works. I have sent a reply to the email as well.

Thank you for the quick response.


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