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Essential Objects Product Support Forum » All Products » Support » Problem in the installation version 2013.0.33

Problem in the installation version 2013.0.33 Options
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Mohammed
Posted: Friday, October 4, 2013 4:21:40 PM
Rank: Member
Groups: Member

Joined: 9/4/2012
Posts: 10
hi

You receive a message from trying to install the new version (2013.0.33)


the version comparison failed. the setup will now terminate.

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eo_support
Posted: Friday, October 4, 2013 4:24:33 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,195
Hi,

Please try to uninstall the older version first. After that the installer should run fine.

Thanks!
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Mohammed
Posted: Friday, October 4, 2013 4:50:38 PM
Rank: Member
Groups: Member

Joined: 9/4/2012
Posts: 10
Hi,

Thanks eo_support .

The installation process was successful.
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eo_support
Posted: Friday, October 4, 2013 5:34:28 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,195
Great. Thanks for the update!
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