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Ajax Uploader Exception when moving to new Server: eo_web.ashx does not exist at the location... Options
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Posted: Friday, August 21, 2009 4:47:12 PM
Rank: Newbie
Groups: Member

Joined: 8/21/2009
Posts: 2
We're getting an error that says "eo_web.ashx does not exist at the location specified by configuration setting entry eo_HandlerLocation."

This is odd because this works on our old server. Our files are in the correct places and the web.config is pointing them there.

For instance, in our web.config, we have:

<appSettings>
<add key="eo_HandlerLocation" value="eo_web.ashx"></add>
</appSettings>

..we tried this with and without the tilde (~) for the root of the application, neither worked.

<httpModules>
<add name="EOWebRuntime" type="EO.Web.Runtime,EO.Web"/>
</httpModules>

Per a forum post, we also tried playing with permissions:

<location path="eo_web.ashx">
<system.web>
<authorization>
<allow users="?" />
</authorization>
</system.web>
</location>

The stack trace is:

at EO.Web.Internal.ev.a()
at EO.Web.Internal.ev.a(Boolean A_0, HttpApplication A_1)
at EO.Web.WebControlBase..ctor(HtmlTextWriterTag tag, Type implType)
at EO.Web.CallbackPanel..ctor()

...then our code. Please help! We're deploying over the weekend.
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eo_support
Posted: Friday, August 21, 2009 4:53:59 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,195
Hi,

Your config file is definitely wrong. eo_HandlerLocation points to a directory, not a file. For example, if you set it to "~/", then EO.Web.dll would try to look for eo_web.ashx in your application's root directory.

The easiest way is for you to remove eo_HandlerLocation. That way EO.Web.dll will look for the file in your app's root directory (same to "~/"). You would then make sure the file is there.

Thanks
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Posted: Friday, August 21, 2009 5:01:58 PM
Rank: Newbie
Groups: Member

Joined: 8/21/2009
Posts: 2
You're dead on. User error! Thanks so much we're completely straightened out and we appreciate your quick response.
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Darryl
Posted: Thursday, August 1, 2013 3:14:16 AM
Rank: Newbie
Groups: Member

Joined: 8/1/2013
Posts: 8
eo_support wrote:
Hi,

Your config file is definitely wrong. eo_HandlerLocation points to a directory, not a file. For example, if you set it to "~/", then EO.Web.dll would try to look for eo_web.ashx in your application's root directory.

The easiest way is for you to remove eo_HandlerLocation. That way EO.Web.dll will look for the file in your app's root directory (same to "~/"). You would then make sure the file is there.

Thanks


I have tried everything but I still get the error:
eo_web.ashx does not exist at the location specified by configuration setting entry eo_HandlerLocation
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eo_support
Posted: Thursday, August 1, 2013 9:06:04 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,195
Hi,

You will want to check whether your server application has sufficient permission to read the license file. If the user account under which your application runs does not have permission to read the file, then you will also get the "file does not exist" error.

Thanks!
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