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"License Required" after .NET framework update Options
Neal
Posted: Thursday, October 25, 2012 10:13:00 AM
Rank: Newbie
Groups: Member

Joined: 8/3/2011
Posts: 4
We upgraded our .NET framework to version 4.0. Immediately after the upgrade I receive the error message "TreeView tvMyTaskList requires a license."

I reviewed the troubleshooting steps but my license file still exists and nothing else has changed.
eo_support
Posted: Thursday, October 25, 2012 11:12:17 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,195
Hi,

You will want to follow all the steps. Not only license file has to exist, but the version has to match. So for example if you have upgraded your EO.Web.dll to a newer version without upgrading your license to the newer version, then you will have a mismatch and you will get this problem.

Thanks!
Neal
Posted: Tuesday, October 30, 2012 7:11:38 PM
Rank: Newbie
Groups: Member

Joined: 8/3/2011
Posts: 4
We haven't changed our EO license or product in any way. The only thing we did was to install .NET 4.0 framework on the server.
eo_support
Posted: Tuesday, October 30, 2012 8:30:33 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,195
Hi Neal,

It doesn't matter what you did to get this point. What matters is as long as you are at this point, you follow the same step to troubleshoot. That's why you have to follow those steps.

Thanks!


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