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Essential Objects Product Support Forum » All Products » Support » Vurtual URL error - real users and varying keys

Vurtual URL error - real users and varying keys Options
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JEnsor
Posted: Monday, October 29, 2007 5:17:28 AM
Rank: Newbie
Groups: Member

Joined: 10/17/2007
Posts: 2
I've read this: http://www.essentialobjects.com/Forum/Default.aspx?g=posts&t=448

However, I JUST bought your calendar control and rolled it into production. I am seeing WAY too many Virtual URL errors for my liking. In my error logs, over a 2 minute period I see the same user (a real customer) get the following errors in this order (there is only 1 control on the page):

Virtual Url 97201439-4c42-4a5f-9302-e2fc3cfc51b5 not registered.
Virtual Url cb0431e9-01b8-4297-a178-e1534a9b8fc8 not registered.
Virtual Url f41bf6b7-0a28-45d6-8c6b-9f904085d669 not registered.
Virtual Url 0ed0550f-16dd-4519-b3a1-8c060c34b8e1 not registered.
Virtual Url 80164aea-328b-42a8-bd4a-09e3bda5bb85 not registered.
Virtual Url 0ed0550f-16dd-4519-b3a1-8c060c34b8e1 not registered.
Virtual Url cb0431e9-01b8-4297-a178-e1534a9b8fc8 not registered.
Virtual Url 97201439-4c42-4a5f-9302-e2fc3cfc51b5 not registered.
Virtual Url cb0431e9-01b8-4297-a178-e1534a9b8fc8 not registered.
Virtual Url 0ed0550f-16dd-4519-b3a1-8c060c34b8e1 not registered.
then another 8 times with varying keys from above.

Why would the keys vary and why would I have issues with a new site? In addition, I do not let search engines get to this page. This is occuring with many users and if I don't find a solution, I can't use the product. Thoughts?
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eo_support
Posted: Monday, October 29, 2007 6:13:31 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,217
Hi,

Please check whether you have eo_web.ashx on the root of your application directory. The IDs that you are hitting are different from previous posts. These IDs are images used by Calendar template "Style2" and those IDs do not change between versions (because the images that they point to did not change).

One case this can happen is that you have multiple servers or a server with multiple CPU (which is quite common these days). In that case there are multiple ASP.NET working processes serving user request. One process can render out the link and the link can then be sent to the other process to retrieve the contents. If the other process has not been initialized, the request would fail. However putting eo_web.ashx on your root directory should solve this problem.

Please let us know if the problem persists. Also, you can try to use real image files to avoid this problem. Just unzip Images.zip in our installation folder, find the images that you are using and put it on your server, then change corresponding image property of the calendar and you should be off this ID thing.

Thanks
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JEnsor
Posted: Friday, November 2, 2007 12:41:47 PM
Rank: Newbie
Groups: Member

Joined: 10/17/2007
Posts: 2
Yeah, still happens even with the ashx in the root. Should I try to reference the images directly? I am load balance across 5 servers.
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eo_support
Posted: Friday, November 2, 2007 12:51:56 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,217
Of course.
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