Rank: Newbie Groups: Member
Joined: 10/2/2012 Posts: 1
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Hello,
I have some questions about licensing. I will try and layout the scenario a clearly as possible. The company I work for recently asked me to prototype an asp.net page using your controls. I insalled the 30 day trial version of your controls, EO Web 2012. After prototyping we decided to integrate the changes into the production application. A license was purchased. I do not know if it was a standard license or developer license. And I'm not sure if the type of license makes a difference with regard to my questions.
So, we integrated into the production application and use the AddLicense method at runtime. This all appears to be working. Here is what happened. Yesterday I was working on the application when a pop-up message appeared indicating to me that I had 5 days left on my trial version EO. Then the License Manager loaded. I talked to the person responsible for implementing the AddLicense code at runtime for the application. He seems to think that if the application contains this runtime code that I should not be getting this trial period ending message. But I figure that runtime time code is just that...for the EO dll to recognize, at runtime, that the version of the controls is licensed. However, if I'm still using the controls for development...they are a part of Toolbox...etc...the EO version installed on my development box needs to be updated with the license...does it not? I hope this is understandable, cause it's confusing me. If you require more information please let me know.
Thanks, T
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Rank: Administration Groups: Administration
Joined: 5/27/2007 Posts: 24,195
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Hi,
You should have two different license keys: one used with AddLicense. That license key (or license file) is the runtime key and it should go with wherever your application goes (so it can go to your customers, for example). There is also another 25 digit "developer key" which you enter through license manager. That key is one time only (since our product is licensed by developer) and needs on your DEVELOPMENT MACHINE ONLY. It seems that you do not have the developer key. As such you need to contact the original person to have that key.
Thanks!
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