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ContextMenu not working on iPad or iPhone Options
brado426
Posted: Tuesday, September 11, 2012 10:26:15 AM
Rank: Member
Groups: Member

Joined: 7/7/2007
Posts: 19
Hi,

I recently started receiving complaints from customers that the context menu isn't working on the iPhone or iPad. When you try to touch the menu area, the menu will not stay expanded. It just opens and closes. I don't have any Apple products to witness this for myself, but that is what they are telling me. I searched the forums and do not see anything about this. Has anyone heard of this or have any idea what could be wrong? I believe it used to work because I only recently started getting complaints. It still works fine on all my Android devices.

This is EO.Web 2012 that I downloaded on 7/8/2012.

Here's my ContextMenu markup:

<eo:ContextMenu ID="menuStatus" runat="server" OnItemClick="menuStatus_ItemClick"
RaisesServerEvent="True" CollapseDelay="0" ExpandDelay="250" meta:resourcekey="menuStatusResource1">
<LookItems>
<eo:MenuItem DisabledStyle-CssText="background-color:transparent;border-bottom-style:none;border-left-style:none;border-right-style:none;border-top-style:none;padding-bottom:1px;padding-left:5px;padding-right:5px;padding-top:1px;color:gray"
Height="24" HoverStyle-CssText="background-color:#C0D6F4;border-bottom-color:#000080;border-bottom-style:solid;border-bottom-width:1px;border-left-color:#000080;border-left-style:solid;border-left-width:1px;border-right-color:#000080;border-right-style:solid;border-right-width:1px;border-top-color:#000080;border-top-style:solid;border-top-width:1px;padding-left:4px;padding-right:4px;padding-top:0px;padding-bottom:0px;"
ItemID="_TopLevelItem" NormalStyle-CssText="background-color:transparent;border-bottom-style:none;border-left-style:none;border-right-style:none;border-top-style:none;padding-bottom:1px;padding-left:5px;padding-right:5px;padding-top:1px;"
SelectedStyle-CssText="background-color:white;border-bottom-color:#000080;border-bottom-style:solid;border-bottom-width:1px;border-left-color:#000080;border-left-style:solid;border-left-width:1px;border-right-color:#000080;border-right-style:solid;border-right-width:1px;border-top-color:#000080;border-top-style:solid;border-top-width:1px;padding-left:4px;padding-right:4px;padding-top:0px;padding-bottom:0px;">
<SubMenu CollapseEffect-Type="GlideTopToBottom" ExpandEffect-Type="GlideTopToBottom"
ItemSpacing="3" LeftIconCellWidth="25" SideImage="Office2003SideBar2" Style-CssText="background-color:#F6F6F6;border-bottom-color:#002D96;border-bottom-style:solid;border-bottom-width:1px;border-left-color:#002D96;border-left-style:solid;border-left-width:1px;border-right-color:#002D96;border-right-style:solid;border-right-width:1px;border-top-color:#002D96;border-top-style:solid;border-top-width:1px;color:black;cursor:hand;font-family:Tahoma;font-size:8pt;padding-bottom:1px;padding-left:1px;padding-right:1px;padding-top:1px;">
</SubMenu>
</eo:MenuItem>
<eo:MenuItem IsSeparator="True" ItemID="_Separator" NormalStyle-CssText="background-color:#6a8ccb;height:1px;margin-left:30px;width:1px;">
</eo:MenuItem>
<eo:MenuItem DisabledStyle-CssText="background-color:transparent;border-bottom-style:none;border-left-style:none;border-right-style:none;border-top-style:none;padding-bottom:1px;padding-left:2px;padding-right:5px;padding-top:1px;color:gray"
Height="24" HoverStyle-CssText="background-color:#FFEEC2;border-bottom-color:#000080;border-bottom-style:solid;border-bottom-width:1px;border-left-color:#000080;border-left-style:solid;border-left-width:1px;border-right-color:#000080;border-right-style:solid;border-right-width:1px;border-top-color:#000080;border-top-style:solid;border-top-width:1px;padding-left:1px;padding-right:4px;padding-top:0px;"
ItemID="_Default" NormalStyle-CssText="background-color:transparent;border-bottom-style:none;border-left-style:none;border-right-style:none;border-top-style:none;padding-bottom:1px;padding-left:2px;padding-right:5px;padding-top:1px;"
SelectedStyle-CssText="background-color:white;border-bottom-color:#000080;border-bottom-style:solid;border-bottom-width:1px;border-left-color:#000080;border-left-style:solid;border-left-width:1px;border-right-color:#000080;border-right-style:solid;border-right-width:1px;border-top-color:#000080;border-top-style:solid;border-top-width:1px;padding-left:1px;padding-right:4px;padding-top:0px;"
Text-Padding-Right="30">
<SubMenu CollapseEffect-Type="GlideTopToBottom" ExpandEffect-Type="GlideTopToBottom"
ItemSpacing="3" LeftIconCellWidth="25" SideImage="Office2003SideBar2" Style-CssText="background-color:#F6F6F6;border-bottom-color:#002D96;border-bottom-style:solid;border-bottom-width:1px;border-left-color:#002D96;border-left-style:solid;border-left-width:1px;border-right-color:#002D96;border-right-style:solid;border-right-width:1px;border-top-color:#002D96;border-top-style:solid;border-top-width:1px;color:black;cursor:hand;font-family:Tahoma;font-size:8pt;padding-bottom:1px;padding-left:1px;padding-right:1px;padding-top:1px;">
</SubMenu>
</eo:MenuItem>
</LookItems>
</eo:ContextMenu>

Thanks,

Brad
eo_support
Posted: Tuesday, September 11, 2012 10:47:47 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,195
Hi,

There is no such thing as right click on iPad/iPhone. So obviously there won't be a right click context menu. You have to figure out some other way to present those options to your user on iPad/iPhone.

Thanks!
brado426
Posted: Tuesday, September 11, 2012 1:49:17 PM
Rank: Member
Groups: Member

Joined: 7/7/2007
Posts: 19
Ok... I can do that... but your post confuses me a bit because you don't need to right click the menu for it to expand. Just LEFT click.

Brad


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