Welcome Guest Search | Active Topics | Sign In | Register

EO.Pdf rendering error? Options
Support@BlackPike.com
Posted: Tuesday, November 22, 2011 5:39:45 PM
Rank: Newbie
Groups: Member

Joined: 11/22/2011
Posts: 7
I have a fairly complicated HTML form which I am rendering to PDF. When I render by printing from the browser (in this case Firefox) to the "Adobe PDF" printer, all the radiobuttons render correctly. But when I render via EO.Pdf, the radiobuttons on page 1 of the PDF are correct but all the other pages are "missing their buttons."

The attached diagram shows output that reflects this problem.

Ever seen this before? Unless this can be resolved, my investment in EO.Pdf -- a fabulous piece of code otherwise -- is not useful.

http://blackpike.com/EO_problem/image.jpg

eo_support
Posted: Tuesday, November 22, 2011 6:16:24 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Hi,

Please check your EO.Pdf.dll version. There was a similar issue that has recently been fixed. You can check the download page to see the latest build number.

Thanks
Support@BlackPike.com
Posted: Wednesday, November 23, 2011 8:42:38 AM
Rank: Newbie
Groups: Member

Joined: 11/22/2011
Posts: 7
The file EO.Pdf.dll indicates file version 3.0.84.2. Is this the same as version 2011.2.84 as indicated on the site? I just downloaded the installer yesterday (Nov. 22, 2011). Could it be this issue is still lurking somewhere?
eo_support
Posted: Wednesday, November 23, 2011 10:20:12 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
3.0.84 is the newest version. So the issue might still be there. We will try to reproduce it here, and if we can reproduce it, we should be able to find out the root cause and fix it for you. If we can not reproduce it, then we may need you to provide a test HTML file and we can then go from there.

Thanks!
Support@BlackPike.com
Posted: Wednesday, November 23, 2011 12:01:53 PM
Rank: Newbie
Groups: Member

Joined: 11/22/2011
Posts: 7
Okay, happy to help. Send the HTML test file my way when you can. Thanks.
Support@BlackPike.com
Posted: Sunday, November 27, 2011 10:31:01 AM
Rank: Newbie
Groups: Member

Joined: 11/22/2011
Posts: 7
The issue with radio buttons not rendering as expected on page 2 and subsequent pages was resolved by installing version 3.0.88.2 of EO.Pdf.dll. Thanks to the team at EO for their top-notch support and responsiveness.


You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.