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Image header on the page not getting exported al the times. Options
Sumeet Gandhi
Posted: Wednesday, July 20, 2011 8:13:47 AM
Rank: Newbie
Groups: Member

Joined: 7/19/2011
Posts: 7
Hi,

I have a page which has a image header. So when i export the page to pdf then the image is not exported properly all the times i export. Sometime it comes and some time it does not.

What should be done so that image header of the page is handled properly all the times.

Thanks
Sumeet
eo_support
Posted: Wednesday, July 20, 2011 8:55:12 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Hi,

Check the following:

1. How your image is rendered. If your image is rendered through some server code and that code has problem that failed to render the image sometimes, then you need to fix that first;

2. Increase HtmlToPdf.Options.MinLoadWaitTime. That controls how much time the converter wait before trying to convert the page;

3. Check your script in the page. Some page uses Javascript to dynamically load image and that may fail;

If none of those fixes the problem, please send us the Url of the page and we will take a look.

Thanks!


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