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Rank: Newbie
Groups: Member
Joined: 2/17/2011
Posts: 3
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I have a website running over https with an EO navigation menu. Sometimes ,the icons or elements from the menu are not loaded correctly.
I looked at the http traffic and when an image is not loaded correctly eo_web-ashx hangs for a while and returns a zero length "application/x-unkwnown-content-type" data. The HTTP status is 200.
What should I do to debug and find a solution to this issue?
Usually, hitting F5 a couple of times helps but it is not the ideal work-around of course.
Thanks a lot for your help.
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,194
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Hi,
We can't think of any situation that can cause such a response. Our code does not generate "application/x-unkwnown-content-type".
A reliable workaround would be taking the image off eo_web.ashx. That means you will need to use real image files/urls. You would need to change whatever image Url property that was previously set to a "image number" (that represents a built-in image) and replace them with a real image Url. You can find all built-in images in a file Images.zip in the installation folder.
Thanks!
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Rank: Newbie
Groups: Member
Joined: 2/17/2011
Posts: 3
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Alright, I will try to replace the "image number" with an absolute path to the URL.
The problem occurs also with the borders around the images. Can I use the same method for those borders?
Thanks.
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,194
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Hi,
What borders are you refering to?
Thanks
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Rank: Newbie
Groups: Member
Joined: 2/17/2011
Posts: 3
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I uploaded an image of the broken menu: http://content.screencast.com/users/jdecuyper/folders/Default/media/5a8b39a0-3b37-4a6d-abd6-368493bfa018/menuLMP.JPGLet me know if you can see it. All the borders around the images and the background are white and they should be blue. After a few F5, they become blue again and the images aren't broken anymore. Thanks for your help.
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,194
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Hi,
I believe those are background image in the CSS styles. Anywhere you can use an image you can use a real image or a built-in image. The built-in image is a number, while real image is whatever Url you provide.
Thanks!
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