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Rank: Newbie
Groups: Member
Joined: 7/28/2010
Posts: 7
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I am attempting to configure version 8.0.24 for use in a SharePoint 2010 developer environment on Windows 7. License installed successfully and am able to use controls on aspx pages however controls do not function within Sharepoint 2010 webparts. Controls were previously successfully installed on another workstation that crashed. EO.Web.dll was successfully installed in the GAC. "Done but with errors" message is available from IE8: "EO824.g.d is null or not an object." "Frozen control shows in Firefox with no error message. Any assistance would be greatly appreciated. Thanks. John
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,194
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Hi,
Do you have the page online so that we can take a look? If your site is inside your network, we can setup a remote meeting for you to share a desktop to us (we use Citrix GotoMeeting) so that we can see the problem. We will need to see the problem in order to know what's going on.
Thanks!
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Rank: Newbie
Groups: Member
Joined: 7/28/2010
Posts: 7
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The page is within a local install of SharePoint 2010. Please let me know the date and time and I can square you away. I am United States = Eastern time.
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,194
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Hi,
We are in the same time zone. How about today at 10:00AM?
Thanks!
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Rank: Newbie
Groups: Member
Joined: 7/28/2010
Posts: 7
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Just got back in the office but am available the rest of the day - whatever time is good for you - I will be available. Thanks.
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,194
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How about 2:00PM?
Thanks!
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Rank: Newbie
Groups: Member
Joined: 7/28/2010
Posts: 7
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2:00 sounds great. Anything you need me to do beforehand. If no, I will be standing by at 2:00.
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,194
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Hi,
You don't need to do anything beforehand. We will send you a meeting link. You would then click the link to join the meeting in order to share your desktop to us.
Thanks!
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,194
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Hi,
We have sent a private message to you with the link.
Thanks!
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Rank: Newbie
Groups: Member
Joined: 3/4/2009
Posts: 2
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John Bresnahan wrote:I am attempting to configure version 8.0.24 for use in a SharePoint 2010 developer environment on Windows 7. License installed successfully and am able to use controls on aspx pages however controls do not function within Sharepoint 2010 webparts. Controls were previously successfully installed on another workstation that crashed. EO.Web.dll was successfully installed in the GAC. "Done but with errors" message is available from IE8: "EO824.g.d is null or not an object." "Frozen control shows in Firefox with no error message. Any assistance would be greatly appreciated. Thanks. John
Hi I have the same or very similar problem. I get an error viewing a Sharepoint webpart in IE8. Im a using version 8.0.40.2 on a Windows7, 64bit machine with Sharepoint 2010 Foundation. My ImageZoom control loads with the image but I get a javascript error: "EO824.g.d is null or not an object." and get no client functionality. Thanks, Olafur
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Rank: Administration
Groups: Administration
Joined: 5/27/2007
Posts: 24,194
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Hi, The original problem was caused by a permission issue. EO.Web controls renders a number of JavaScript files through a generic Http handler eo_web.ashx. When permission to eo_web.ashx is denied, the script files needed by our controls can not be loaded thus causing the error. The easiest way to avoid such problem is to enabling physical JavaScript files instead. The following link has more details (look for "Physical script files"): http://doc.essentialobjects.com/library/1/installationanddeployment/deploy.aspxAlternatively, you can also try to troubleshoot the permission issue. But it's usually more difficult with SharePoint because many things are handled under the hood by SharePoint. Thanks!
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