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Ajax Uploader Firefox 3.6.12/XP, uploading hangs Options
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Rainer (traktorbible.com)
Posted: Wednesday, November 24, 2010 5:15:52 AM
Rank: Newbie
Groups: Member

Joined: 11/24/2010
Posts: 2
I am currently testing the Ajax Uploader to see if I use it in my app.
Testing on Win 7, OSX and XP with several browsers.

Seems to work fine, but I have constantly problems uploading larger files (something bigger like 1 MB) from XP using Firefox 3.6.12. It looks as if the upload hangs, progress bar is not updating. When I check the temp folder on the server the size of the temp file does not change.

Using IE7 on the same XP machine works fine.

Created a simple upload page on the production server, to test environment for all cases is the same.

My questions
1. Are there any known issues with Firefox 3.6.12 and Ajax Uploader on XP?
2. I had one unhandled exception from the EO code. Excerpt from EventViewer here. Could this be related to the FF problems?

Rainer

Request information:
Request URL: http://traktorbible.com/eo_web.ashx?id=4EF2A06E-5171-4166-82A6-242BD1985E8A&uploader_data=ByF1cGxvYWQCRURjdGwwMF9Db250ZW50UGxhY2VIb2xkZXIyX0FKQVhVcGxvYWRlcjE6Q21UZEU1Y0FvdWdnVTdPbkE1YjhvdWdRaUE0PScmczo2NTQzZTg4MC1jMDQ1LTRmM2YtYmNlOS1iZWVlZWVhOWEwZmE=
Request path: /eo_web.ashx

Thread information:
Thread ID: 16
Thread account name: NT AUTHORITY\NETWORK SERVICE
Is impersonating: False
Stack trace: at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
at System.Web.HttpApplication.ApplicationStepManager.ResumeSteps(Exception error)
at System.Web.HttpApplication.System.Web.IHttpAsyncHandler.BeginProcessRequest(HttpContext context, AsyncCallback cb, Object extraData)
at System.Web.HttpRuntime.ProcessRequestInternal(HttpWorkerRequest wr)
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eo_support
Posted: Wednesday, November 24, 2010 9:06:46 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Hi,

We are not aware of any issue with FireFox 3.6.12 on XP. This maybe related to a particular plug-in with your FireFox on that particular machine. So you may want to try it from another machine.

As to the exception, do you have the error message for the exception?

Thanks!
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Rainer (traktorbible.com)
Posted: Wednesday, November 24, 2010 9:14:25 AM
Rank: Newbie
Groups: Member

Joined: 11/24/2010
Posts: 2
Hello,

I read that plug-ins could be the root of the problem, so I disabled all of them. Upload still hangs.
I copied all info about the eception from event viewer.

Rainer
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eo_support
Posted: Wednesday, November 24, 2010 9:28:23 AM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Hi,

You can try several things:

1. Try to upload a file with a standard FileUpload or a file input element. If that also fails, then it either has to do with your browser or network;

2. Try the same page with our uploader, but run a network monitor (for example, WireShark) to monitor the communication between your server and client, which may reveal where it fails;

3. Try to handle the Application's Error event to catch the full error message. We can't make any sense out of the log without the error message;

4. Try to reinstall FireFox to see if it has to do with FireFox;

Hope this will reveal something.

Thanks!
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