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runtime license error Options
Steve
Posted: Tuesday, June 15, 2010 12:53:06 PM
Rank: Newbie
Groups: Member

Joined: 5/19/2010
Posts: 9
Hi,

We recently purchase a corporate copy of EO.Web.Controls.Suite 2009 Order# CP19524xxxx.

1. We installed the Developer License (2010) on our local workstation and a web server. Added new keys for both machines. The local workstation is working fine. On the web server we are getting a runtime license error message displayed on the top of the page that reads “XXXX requires a license”.

2. The license file eo_web.licx does not exist on the workstation or web server.

3. The web site appears to be working on both machines.

4. Where do we obtain the license file eo_web.licx?

Thank you,
Steve
eo_support
Posted: Tuesday, June 15, 2010 1:00:31 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Hi,

You need to get to license file (eo_web.licx) from whoever you got your license key (tell him/her it's under the "Redistribute Key" tab on the license page). The file is needs to be on your app's root directory or bin directory and it is needed wherever your application needs to run.

Thanks!
Steve
Posted: Tuesday, June 15, 2010 1:38:46 PM
Rank: Newbie
Groups: Member

Joined: 5/19/2010
Posts: 9
Hi,

The keeper of the license came forward. And the error message has passed away. Thank you for your quick response.

Steve
eo_support
Posted: Tuesday, June 15, 2010 2:03:49 PM
Rank: Administration
Groups: Administration

Joined: 5/27/2007
Posts: 24,194
Cool. Glad that it works for you!


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